Director of Food & Beverage
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Key skills for this role
About the Role
Rosewood Doha seeks a Director of Food & Beverage to lead luxury F&B operations, ensuring exceptional guest service and financial performance. The role oversees administration, guest satisfaction, finance, marketing, operations, and talent development.
Key Skills for This Role
Responsibilities
- Ensure F&B activities align with corporate strategy and hotel actions
- Oversee preparation and updates of Departmental Operations Manuals
- Conduct divisional communications meetings and ensure effective briefings
- Ensure all associates deliver brand promise and exceptional guest service
- Maximize associate productivity through multi skilling and flexible scheduling
- Assist in preparation of Annual Business Plan for F&B
- Manage costs proactively based on KPIs
- Participate in weekly yield and revenue management meetings
- Oversee recruitment and selection of F&B associates
- Conduct annual Performance Development Discussions with key associates
Requirements
- Experience in luxury hotel F&B leadership
- Strong financial acumen and budgeting skills
- Excellent guest service and communication skills
- Ability to lead and develop teams
Full Job Posting
Why Join Us
- At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.
- Guided by Relationship Hospitality and Make the Place philosophy.
About Rosewood Doha
- Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs.
- Includes 155 key hotel, 162 serviced apartments, 276 private residences, restaurants, lounges, event spaces, Asaya wellness club, and Manor Club.
Associate Experience
- Competitive salary and benefits package
- High quality associate accommodation in Lusail and the Pearl
- Birthday day off
- Personalized development plans and continuous learning opportunities
Administration
- Ensure F&B activities aligned with Corporate Strategy
- Oversee preparation and updates of Departmental Operations Manuals
- Conduct regular divisional communications meetings
- Liaise with Culinary Division
Guest Satisfaction
- Ensure all associates deliver brand promise and exceptional guest service
- Spend time in public areas observing guest interactions
- Resolve guest and internal customer complaints quickly
- Maintain positive guest and colleague interactions
Finance
- Maximize associate productivity through multi skilling and flexible scheduling
- Ensure each profit centre operates to maximize profit
- Assist in preparation of Annual Business Plan for F&B
- Analyze business performance for accurate forecasting
- Manage costs proactively based on KPIs
- Participate in weekly yield and revenue management meetings
- Control beverage programme including recipes and inventory
Marketing
- Assist in preparation and update of Annual Marketing Plan
- Evaluate market trends to keep operations competitive
- Encourage Department Heads to seek marketing and PR opportunities
Operations
- Ensure all brand standards are implemented
- Monitor operations during peak periods
- Ensure F&B Fundamentals are maintained
- Work closely with Executive Committee members
- Taste and monitor food and beverage products
Talent and Culture
- Oversee recruitment and selection of F&B associates
- Oversee punctuality and appearance of associates
- Maximize effectiveness of Department Heads through training and coaching
- Conduct annual Performance Development Discussions
- Ensure training programmes are implemented
- Encourage creativity and innovation
- Ensure compliance with rules and regulations
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