Director, Digital Channels (UAE National)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
A technology-led organization in the UAE seeks a Director of Digital Channels to lead strategy, development, and performance of web and mobile platforms. The role requires driving customer-facing digital experiences, overseeing mobile app development, and managing stakeholder relationships.
Key Skills for This Role
Responsibilities
- Define and execute a digital channels strategy aligned with organisational priorities
- Lead the development and continuous enhancement of web and mobile platforms
- Drive integration of products and services across digital channels with a strong focus on user experience
- Oversee mobile application development and release cycles across app stores
- Monitor performance KPIs and optimise channels using data insights and customer feedback
- Manage departmental budgets, performance, and resource allocation
- Collaborate with senior stakeholders and external partners across a complex ecosystem
- Lead change initiatives and support ongoing transformation programmes
- Build and lead high performing, customer focused digital teams
Requirements
- Proven experience in leading digital channels strategy and development
- Strong product thinking and delivery oversight
- Experience managing web and mobile platforms
- Ability to manage departmental budgets and resource allocation
- Excellent stakeholder management and collaboration skills
Full Job Posting
Role Overview
- This role is responsible for leading the strategy, development, and performance of core digital channels, including web and mobile platforms.
- You will drive the evolution of customer facing digital experiences, ensuring seamless integration of services, strong user engagement, and continuous optimisation through data led insights.
Client Details
- A technology led organisation operating at significant scale within the UAE, focused on delivering advanced digital platforms and services across a complex and evolving ecosystem.
- The organisation plays a key role in driving digital transformation, with a strong emphasis on customer experience, platform adoption, and continuous innovation.
Description
- Define and execute a digital channels strategy aligned with organisational priorities
- Lead the development and continuous enhancement of web and mobile platforms
- Drive integration of products and services across digital channels with a strong focus on user experience
- Oversee mobile application development and release cycles across app stores
- Monitor performance KPIs and optimise channels using data insights and customer feedback
- Ensure ongoing improvement of usability, accessibility, and engagement
- Manage departmental budgets, performance, and resource allocation
- Collaborate with senior stakeholders and external partners across a complex ecosystem
- Lead change initiatives and support ongoing transformation programmes
- Build and lead high performing, customer focused digital teams
Profile
- Define and execute a digital channels strategy aligned with organisational priorities
- Lead the development and continuous enhancement of web and mobile platforms
- Drive integration of products and services across digital channels with a strong focus on user experience
- Oversee mobile application development and release cycles across app stores
- Monitor performance KPIs and optimise channels using data insights and customer feedback
- Ensure ongoing improvement of usability, accessibility, and engagement
- Manage departmental budgets, performance, and resource allocation
- Collaborate with senior stakeholders and external partners across a complex ecosystem
- Lead change initiatives and support ongoing transformation programmes
- Build and lead high performing, customer focused digital teams
Job Offer
- Leadership role within a high impact, large scale digital environment
- Opportunity to shape and enhance widely used digital platforms
- Exposure to complex ecosystems and high visibility initiatives
- Strategic influence across customer experience and digital performance
- Long term career growth within a transformation driven organisation
Desired Skills and Experience
- Digital Channels
- Digital Product Management
- Customer Experience (CX)
- Customer Journey Mapping
- Mobile Applications
- Web Platforms
- Omnichannel Strategy
- User Experience (UX)
- Digital Analytics
- Performance Optimisation
- Agile Methodologies
- Digital Transformation
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Michael Page
Gestionnaire de programmes produits
Brossard, CAN
Notre client, une organisation de taille moyenne dans le secteur industriel/manufacturier, recherche un Gestionnaire de programmes produits pour piloter l'exécution de programmes stratégiques multi-projets. Vous supervis
Healthcare Event Cooridnator
Dubai, UAE
A global dental solutions company seeks an Events Coordinator to plan and execute regional events including clinical education courses, product launches, and exhibitions. The role requires 2-4 years of corporate event co
Sales Support Co Ordinator
Dubai, UAE
Michael Page is hiring a Sales Support Coordinator for a multinational fresh fruit company in Dubai. The role involves coordinating sales team schedules, managing CRM records, preparing proposals, and liaising with inter
Project Manager - Architecture
Abu Dhabi, UAE
Michael Page is recruiting a Project Manager - Architecture for a client in Abu Dhabi. The role involves leading multidisciplinary architectural and engineering projects from concept to completion, ensuring compliance wi
Business Development Manager MEA
Dubai, UAE
Michael Page is seeking an experienced Business Development Manager MEA for a leading global dental solutions company. The role involves driving business growth across the CAD/CAM, Imaging, Treatment Centre and Instrumen
Legal Advisor : UAE Real Estate Group
Abu Dhabi, UAE
A diversified UAE-based group seeks a Legal Advisor to act as primary legal counsel to the CEO, leading legal support across multiple entities. The role requires UAE real estate experience, an active legal license, and 1
Associate Accounting Manager
Dubai, UAE
Michael Page seeks an Associate Accounting Manager for a global hospitality and services provider. The role involves managing month-end close, intercompany reconciliations, VAT returns, and supporting budgeting and forec
Chief Information Officer (CIO) - Dubai (On-Site)
Dubai, UAE
Michael Page is seeking a Chief Information Officer (CIO) for a global industrial market leader based in Dubai. The role involves defining global IT strategy, leading digital transformation, and overseeing cybersecurity.
Gestionnaire de programmes produits
Brossard, CAN
Healthcare Event Cooridnator
Dubai, UAE
Sales Support Co Ordinator
Dubai, UAE
Project Manager - Architecture
Abu Dhabi, UAE
Business Development Manager MEA
Dubai, UAE
Legal Advisor : UAE Real Estate Group
Abu Dhabi, UAE
Associate Accounting Manager
Dubai, UAE
Chief Information Officer (CIO) - Dubai (On-Site)
Dubai, UAE