Director - Digital Center of Excellence
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Key skills for this role
About the Role
The Job Purpose of Director Digital Center of Excellence is responsible of taking first among peers, leading role from the product owners by taking a leading responsibility in.
Key Skills for This Role
Responsibilities
- Develop innovative and market leading products in liaison with the Chief Digital and Information Officer and Product Owners
- Establish the overall vision and roadmap for products across different squads in the portfolio
- Manage and facilitate product adoption and lifecycle from concept to launch
- Define Digital Cluster product specification, features and deliverables based on market demand
- Oversee product testing and quality control to validate results
- Review and set priorities across products to meet customer release expectations
- Act as single point of contact for demand management for the squads
- Lead market research and competitor analysis
- Build a comprehensive Data Analytics warehouse for the Cluster
- Conduct regular 1:1s with product owners and squad members
- Control the budget of new products and recommend alternatives
Requirements
- Experience in product management and digital strategy
- Ability to lead cross functional teams and manage multiple products
- Strong stakeholder management skills
- Experience in market research and competitor analysis
- Knowledge of data analytics and warehouse building
- Experience in budget management and risk mitigation
Full Job Posting
Job Purpose
- The Director Digital Center of Excellence is responsible for taking first among peers, leading role from the product owners by taking a leading responsibility in stakeholder management, helping coordinate across squads and driving projects/programs with multiple products/complexities.
Core Responsibilities
- Develop innovative and market leading products in liaison with the Chief Digital and Information Officer and Product Owners.
- Establish the overall vision and roadmap for products across the different squads in the portfolio.
- Manage and facilitate product adoption and lifecycle from concept to launch.
- Define Digital Cluster product specification, features and deliverables based on market demand and oversee product testing and quality control.
- Review and set priorities across products to meet customer release expectations.
- Act as the single point of contact for demand management for the squads.
- Provide guidance to liaise with other teams in bringing new and innovative ideas for products.
- Enforce Product Owners in the portfolio to align on roadmaps, priorities and dependencies.
- Lead market research and competitor analysis.
- Build strong relationship with external vendors, direct resolving issues and manage backlogged products.
- Build a comprehensive Data Analytics warehouse for the Cluster.
People Management Responsibilities
- Conduct regular 1:1s with product owners and squad members.
- Participate in discussions inside and across the squads on behalf of the portfolio.
- Be a sparring partner for individual product owners to solve operational questions.
- Drive initiatives to instill a spirit of engaged urgency across squads.
- Build and manage innovative products strategy and long term plans.
Strategic Responsibilities
- Take a leading role in discussions about squad visions, scopes, KPIs, and resources.
- Lead cross functional team to streamline processes and implement best practices.
- Assess risks in product development and develop risk mitigation strategies.
- Provide regular reports to senior management on cluster product development performance.
- Control the budget of new products and recommend alternatives.
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