Senior Manager People Technology Solutions
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Key skills for this role
About the Role
Lead People technology solutions, managing HR platforms, AI integration, and vendor delivery while ensuring operational excellence and team development.
Key Skills for This Role
Responsibilities
- Own end to end People/HR technology domain relationship, roadmap, delivery, and operations
- Act as primary technology partner to HC&E function, capturing demand and shaping requests
- Maintain People/HR technology roadmap covering run, grow, and transform priorities
- Translate business needs into requirements and solution designs
- Direct build, configuration, enhancement, and integration of People/HR applications
- Manage People/HR technology projects and transformation initiatives end to end
- Run People/HR applications day to day, providing L2/L3 support coordination
- Manage vendor and partner delivery, contracts, and service performance
- Lead and develop the People/HR technology domain team
- Maintain multi year roadmap aligned to Group People strategy
Requirements
- Experience leading People/HR technology domain
- Experience managing vendor and partner delivery
- Experience in team leadership and development
- Ability to translate business needs into technical requirements
- Knowledge of AI augmented HR solutions
Full Job Posting
Role Overview
- Own and lead the People/HR technology domain for AD Ports Group, acting as the dedicated one front door for People & Culture technology demand, roadmap, and delivery.
- Operating within the domain oriented model of Global Enterprise Solutions, the role owns end to end relationship, roadmap, solution delivery, and ongoing operation of HR and workforce technology platforms, including AI Augmented and AI native solutions.
- Act as the primary technology partner to the HC&E function, shaping business demand into deliverable work, running an integrated People/HR mini product team, and delivering measurable value.
About AD Ports Group
- AD Ports Group is an integrated premier enabler of trade, industrialisation, and economic diversification, established by Emiri Decree and owned by ADQ.
- The group operates across 5 clusters: Digital, Economic Cities & Free Zones, Logistics, Maritime, and Ports.
Core Responsibilities
- Own the end to end People/HR technology domain relationship, roadmap, delivery, and operations across HR, payroll, talent, workforce, and related platforms.
- Act as the dedicated technology partner and single point of contact for the HC&E function, capturing demand, understanding priorities, and shaping requests into deliverable work.
- Maintain a clear People/HR technology roadmap covering run, grow, and transform priorities, and manage the domain backlog and investments.
- Translate business needs into clear requirements, future state process designs, and solution designs (configure, buy, build, or enhance), including configuration and integration design.
- Direct the build, configuration, enhancement, and integration of People/HR applications through internal teams and vendor led delivery.
- Ensure changes are tested, validated, and release ready, managing deployment readiness, change adoption, and go live and hypercare support.
- Manage People/HR technology projects and transformation initiatives end to end, coordinating timelines, dependencies, risks, and reporting.
- Run People/HR applications day to day, providing L2/L3 support coordination, issue resolution, proactive fixes, preventive maintenance, and upgrades.
- Keep HC&E stakeholders aligned on priorities, status, trade offs, and upcoming technology changes.
- Manage vendor and partner delivery, contracts, and service performance for People/HR platforms.
- Maintain documentation, technical standards, and disaster recovery and business continuity readiness.
People Management Responsibilities
- Lead and develop the People/HR technology domain team including functional and product specialists, solution analysts, and delivery and operations engineers.
- Set clear expectations and foster a culture of accountability, delivery excellence, and business centricity.
- Manage resourcing, performance, and adherence to delivery schedules.
- Coach and mentor team members, identify skill gaps, and drive targeted development.
- Coordinate internal and vendor resources, ensuring balanced workload and the right skills and capacity.
Strategic Responsibilities
- Maintain a multi year People/HR technology roadmap aligned to Group People strategy and HC&E priorities.
- Review the effectiveness and efficiency of existing People/HR applications and recommend improvements, rationalisation, or modernisation.
- Identify cost effective investment opportunities for People/HR technology and support business case development.
- Track domain KPIs and delivery outcomes, reporting performance, risks, and recommendations.
- Ensure alignment with Enterprise Architecture; Data, AI & Platform Engineering; Global Infrastructure & Cloud; Cybersecurity & Digital Trust; and Digital Care.
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