Director – Change Management and Communications – Dubai Holding Group Services
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Key skills for this role
About the Role
Dubai Holding Group Services seeks a Director of Change Management and Communications to lead change strategy and communications across enterprise initiatives and shared service transformations.
Key Skills for This Role
Responsibilities
- Define and embed the Group Services change management strategy and framework
- Lead end to end change delivery across a portfolio of initiatives
- Establish and govern change management standards and assurance processes
- Develop and execute strategic internal and vertical aligned communications approach
- Lead enterprise level stakeholder identification, analysis, and engagement planning
- Design adoption strategies focusing on behavior change and capability uplift
- Define and track metrics for change and communications effectiveness
Requirements
- Bachelor's degree in a relevant discipline (master's preferred)
- Change management certification – Prosci preferred
- 10–15+ years in change management and communications
- Enterprise transformation and shared services experience
Full Job Posting
About Dubai Holding Group Services
- Group Services is Dubai Holding’s shared business services arm providing consolidated solutions in procurement, finance, and human capital.
- Group Services comprises Procurement, Finance, and Human Capital teams.
About the Job
- The Director – Change Management & Communications is accountable for designing and leading the change management and communications strategy across enterprise initiatives.
Key Role and Responsibilities
- Define and embed the Group Services change management strategy and framework.
- Lead end to end change delivery across a portfolio of initiatives.
- Establish and govern change management standards, artefacts, quality gates, and assurance processes.
- Integrate change activities with programme and portfolio management disciplines.
- Identify adoption, engagement, and people related risks early and design mitigation strategies.
- Partner with Transformation, PMO, Excellence, HR, and Digital leaders.
- Develop and execute a strategic internal and vertical aligned communications approach.
- Translate complex initiatives into clear, compelling narratives.
- Oversee high quality communication assets.
- Embed two way communication mechanisms.
- Act as a trusted advisor to leaders on communication timing and messaging.
- Lead enterprise level stakeholder identification, analysis, and engagement planning.
Qualifications
- Bachelor’s degree in a relevant discipline (master’s preferred).
- Change management certification – Prosci preferred.
Experience
- 10–15+ years in change management and communications.
- Enterprise transformation and shared services experience.
Technical Skills/Competencies
- Strategic Communication Planning
- Data Analysis
- Public Speaking and Presentation Skills
- Crisis Communication
- Copywriting and Editing
- Project Management
Behavioural Competencies
- Strategic change leadership
- Executive communication and storytelling
- Stakeholder influencing
- Data driven mindset
- Adaptability
- Excellent problem solving
- Facilitation and coaching skills
About the Benefits
- Competitive compensation.
- Career development opportunities.
- Collaborative work environment.
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