Director
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Role Overview
Visa Consulting & Analytics (VCA) helps Visa clients—including financial institutions and merchants—achieve measurable business results.
Leveraging expertise in strategy, data analytics, brand management, marketing, operations, and economics, VCA addresses clients' most critical business challenges.
The North America Consulting Practice provides advisory and solution services to U.S. issuers.
By combining deep expertise in banking, payments, and analytics, the team helps clients advance strategic priorities, accelerate growth, and improve profitability.
VCA delivers a broad range of consulting solutions focused on areas such as profitability enhancement, growth strategy, customer experience, digital payments, and risk management.
We are seeking a Director to join the Community segment and help deliver high-impact consulting engagements for Visa clients across North America.
This individual will be responsible for both selling consulting services and leading the delivery and implementation of solutions for U.S. financial institutions and issuing banks.
The role focuses on driving sustainable, profitable growth while strengthening Visa's position as a trusted strategic partner.
Typical engagements include market expansion, profitability optimization, customer segmentation, growth strategy, product development, program launches, customer acquisition, lifecycle management, retention, and portfolio enhancement.
Full Job Posting
Qualifications
- Basic Qualifications:
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
- Preferred Qualifications:
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- 12-15 years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Relevant experience at large management consulting firm or US Financial Institution
- Payments/Financial Services experience
- Strong Analytical/Quantitative Background
- Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
- Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing experience
- Excellent communication, story-telling and presentation skills
- Team player
- Technology mindset, curious, up-to-date with digital trends and applications
- Information for US Applicants
- Work Hours
- Varies upon the needs of the department.
- Travel Requirements
- This position requires travel 5-10% of the time.
- Mental/Physical Requirements
- This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
- Visa is an EEO Employer
About Visa
Visa is a global payments technology company that connects consumers, businesses, banks, and governments in over 200 countries through its electronic payment network, VisaNet.
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