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indeed

Digital Sales Executive (Indoor Sales & Customer Engagement)

You Smart
Al Quoz, UAE
Full Time
Mid
Onsite
AED 3,000 5,000/month / month
2 weeks ago
SalesCustomer ServiceCRMSocial MediaSmart Home AutomationELV Systems
Free

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Key skills for this role

SalesCustomer ServiceCRM
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About You Smart

  • You Smart Communication Networks LLC is a leading Smart Home Automation and ELV Systems company in the UAE.
  • We provide innovative solutions including Smart Home Automation, CCTV, Access Control, Networking, Wi Fi, Audio Video, Home Cinema, Video Intercom, Gate Barrier Systems, and Building Technology Solutions.
  • We are looking for a proactive and customer focused Digital Sales Executive to manage online customer inquiries, promote our products and services, prepare engaging marketing content, and convert digital leads into successful sales.

Key Responsibilities

  • Respond to customer inquiries received through Instagram, Facebook, TikTok, LinkedIn, WhatsApp, Company Website, Email, and Telephone
  • Understand customer requirements and recommend suitable Smart Home and ELV solutions
  • Schedule site surveys and appointments
  • Convert inquiries into confirmed projects and prepare quotations
  • Maintain regular follow ups with customers and build long term relationships
  • Achieve monthly sales targets and support repeat business
  • Work closely with the Social Media Executive to prepare product information and content ideas
  • Record all inquiries in the CRM system and generate sales reports

Requirements

  • Minimum 1–3 years of experience in Indoor Sales, Customer Service, Tele Sales, Digital Sales, or Social Media Customer Support
  • Excellent English communication skills
  • Arabic is an advantage
  • Strong interpersonal and negotiation skills
  • Good computer skills including Microsoft Office
  • Experience using CRM systems is an advantage
  • Ability to multitask and work in a fast paced environment
  • Professional attitude with a customer first mindset

Product Knowledge

  • Smart Home Automation
  • Smart Lighting
  • Smart AC Control
  • Smart Curtains
  • CCTV Systems
  • Access Control
  • Video Intercom
  • Wi Fi Solutions
  • Home Cinema
  • Audio Video Systems
  • Gate Barrier Systems
  • Annual Maintenance Contracts (AMC)

Salary & Commission

  • AED 3,000 – AED 5,000 per month (Based on Experience & Performance)
  • Attractive Sales Commission + Performance Incentives

Work Location

  • In person

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