Digital Sales Executive
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Key skills for this role
About the Role
Legend Holding Group is seeking a Digital Sales Executive to drive online revenue for LWRAC by managing digital leads, converting inquiries into bookings, and delivering exceptional customer experiences.
Key Skills for This Role
Responsibilities
- Serve as the first point of contact for all digital leads generated through Google, Meta, inbound calls, referrals, website inquiries and other digital channels
- Respond to assigned digital leads within established service level agreements and prioritize hot leads for immediate action
- Understand customer requirements and provide suitable rental, leasing, lease to own, and mobility solutions
- Prepare and explain detailed quotations, pricing structures, rental terms, payment requirements, and security deposit policies
- Collect, verify, and maintain all mandatory customer documentation required for rental approval
- Qualify customers according to company eligibility and compliance requirements
- Create customer profiles and bookings in the CRM system while ensuring data accuracy
- Coordinate with Dispatch and Operations teams to ensure timely vehicle delivery arrangements
- Close and update lead statuses in the CRM system
- Drive upselling opportunities including insurance, ancillary products, and value added services
Requirements
- Bachelor’s Degree in Marketing, Business Administration, Sales, Communications, or a related discipline
- Minimum 2–5 years of UAE experience in digital sales, customer service, lead generation, online sales, automotive, rent a car, or related industries
- Digital Sales & Lead Conversion skills
- CRM Management skills
- Sales Negotiation skills
- Communication & Presentation Skills
- Proficiency in Microsoft Office & CRM Systems
Full Job Posting
Position Summary
- The Digital Sales Executive is responsible for driving online revenue generation and expanding LWRAC’s digital presence through effective lead management, customer engagement, sales conversion, and relationship building. The role focuses on responding to digital leads, qualifying customers, converti
Key Responsibilities
- Serve as the first point of contact for all digital leads generated through Google, Meta (Facebook & Instagram), inbound calls, referrals, website inquiries and other digital channels
- Respond to assigned digital leads within established service level agreements and prioritize hot leads for immediate action
- Understand customer requirements and provide suitable rental, leasing, lease to own, and mobility solutions
- Prepare and explain detailed quotations, pricing structures, rental terms, payment requirements, and security deposit policies
- Collect, verify, and maintain all mandatory customer documentation required for rental approval
- Qualify customers according to company eligibility and compliance requirements
- Create customer profiles and bookings in the CRM system while ensuring data accuracy
- Upload customer documentation and maintain complete CRM records
- Coordinate with Dispatch and Operations teams to ensure timely vehicle delivery arrangements
- Close and update lead statuses in the CRM system
- Conduct daily follow up activities on future prospects and pending opportunities
- Drive upselling opportunities including insurance, ancillary products, and value added services
Qualifications
- Bachelor’s Degree in Marketing, Business Administration, Sales, Communications, or a related discipline.
Experience
- Minimum 2–5 years of UAE experience in digital sales, customer service, lead generation, online sales, automotive, rent a car, or related industries.
Skills & Competencies
- Digital Sales & Lead Conversion
- CRM Management
- Customer Relationship Management
- Sales Negotiation
- Quotation Preparation
- Communication & Presentation Skills
- Revenue Generation
- Upselling & Cross Selling
- Time Management
- Microsoft Office & CRM Systems
- Problem Solving
- Customer Service Excellence
Pay
- AED 4,000.00 AED 4,500.00 per month
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