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Mode.Inc is the parent company of a portfolio of technology businesses, including Mode Mobile, the creator of EarnOS, a transformational software platform that turns ordinary smartphones into "EarnPhones". This innovation empowers users worldwide to monetize everyday mobile activities such as streaming, gaming, and shopping. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach, converting users into earners, facilitating over $150M in earnings and savings, and going a step further by turning earners into owners by awarding stock ownership in Mode.Inc based on their usage. We have attracted over 40 million users across 170 countries.
Mode Mobile, Inc. Ranked Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500.
For additional insights, check out information about our reward-based super app, Mode Earn App, which also powers the reward engine for our proprietary smartphone, Mode Earn Phone.
Our team is the heart of our culture. We value innovation, collaboration, and curiosity, with a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.
You can read more about our team and how we work here .
Mode.Inc is looking for a DevOps / Network Engineer to help take ownership of the infrastructure behind our newly acquired Lumos VPN product. You will work as part of a small engineering team responsible for operating, stabilizing, and evolving the product after acquisition, with the opportunity to support the infrastructure of additional acquired products over time.
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You will run and evolve a globally distributed VPN network spanning multiple cloud and hosting providers, the AWS-based control plane and backend services that support it, and the infrastructure-as-code, monitoring, and deployment tooling that keeps it all healthy. We are a user-facing product-led team, and we are looking for someone who is passionate about keeping a fast, private, and censorship-resistant service online for users around the world, often in regions where open internet access matters most.
As an engineer, you won't be building a greenfield platform. You'll inherit a live production environment and be responsible for understanding how it works, identifying its biggest risks, and progressively making it more reliable, automated, secure, and cost-efficient. You’ll turn “someone logs in and restarts it” into automation, build the CI/CD and observability foundations the team needs, and use agentic AI tools as a core part of your daily workflow.
You will work closely with the Engineering Manager and backend/mobile engineers, owning the infrastructure and networking domain while partnering with the broader team on product delivery and operational reliability.
You are passionate about giving people private, secure, and unrestricted access to the internet. You care about your users and the trust they place in the service.
You have strong hands-on experience with networking and cloud infrastructure and enjoy understanding how systems work end to end.
You have experience operating production networking infrastructure, ideally including VPN or proxy infrastructure at scale.
You enjoy inheriting an existing environment, documenting how it actually works, and systematically replacing manual runbooks with code and automation.
You embrace agentic AI as a force multiplier: you actively use AI coding and agentic tools to accelerate infrastructure development, investigation, documentation, and operational automation, while applying appropriate review and verification before changes reach production.
You value working closely with Product and Engineering, learning what reliability and speed mean to users, and delivering infrastructure that they can depend on.
You think about infrastructure as part of the product's economics: uptime, latency, connection success rate, capacity, and cost per active user all matter.
You’re excited to deliver well-tested, version-controlled infrastructure changes in 2-week sprints, and you find minimal ways to test hypotheses and validate feasibility.
You’re a strong advocate for CI/CD, infrastructure as code, and continuous, safe deployments with rollback paths.
You are security-minded: secrets management, encryption at rest and in transit, least-privilege access, key handling, and compliance (GDPR, CCPA, SOC 2) are part of how you work every day.
Experience with censorship-circumvention technologies and traffic obfuscation (Shadowsocks plugins, V2Ray/Xray, obfs4, domain fronting) and operating in restrictive network environments
Experience with userspace network stacks (lwIP, gVisor netstack) or Go-based networking tooling (wireguard-go)
(Strong Plus) Experience taking over or integrating infrastructure from another company, including unfamiliar cloud environments, accounts, vendors, monitoring, CI/CD, and operational processes.
Kubernetes, Nomad, or similar orchestration; Packer for image building
Self-managed databases (MongoDB, PostgreSQL, Redis) and backup / disaster recovery design
Cloud cost optimization across multiple providers and FinOps practices
Compliance program experience (SOC 2, GDPR, CCPA) and handling of law-enforcement / data requests for a privacy product
Familiarity with mobile app release pipelines (Fastlane, Bitrise, Xcode Cloud) and backend stacks in Go, Python, and Node.js
Understand acquired VPN product network architecture and infrastructure.
Build a clear map of cloud/hosting providers, VPN nodes, control plane, dependencies and operational tooling.
Identify critical reliability, security and cost risks.
Close critical knowledge gaps from the acquired team.
Establish ownership and operational runbooks.
Assure 100% product uptime.
Reduce manual operational work through automation.
Improve monitoring, alerting and incident response.
Establish reliable CI/CD and infrastructure-as-code practices where missing.
Improve VPN availability, connection success and operational efficiency.
Become the clear technical owner of the Lumos infrastructure domain.
Uptime at world class market levels for similar products.
We are a 100% remote-first, global company.
A competitive compensation package.
We offer generous perks and benefits to team members.
Participation in the Company's equity plan (for full-time team members).
We provide individual bonuses in accordance with our Company Bonus Program.
Work with energetic, passionate, and results-driven people.
Celebrate team members' personal and work milestones.
Remote social activities, including virtual coffee buddies.
Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment.
Weekly Wednesday Get Stuff Done Days (No Meetings).
Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).
This role is ideal for a results-driven marketing professional with a strong technical background and a keen eye for detail. If you are passionate about digital marketing and investor communications, we encourage you to apply and join a dynamic and innovative team.
If we just described you and your perfect role, we'd love to talk with you. We have a lot to accomplish this year and look forward to making headway and creating success together!
Mode.Inc does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.
Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.
U.S.-based mobile technology company helping smartphone users earn rewards through advertising, subscriptions, apps, and EarnOS-powered devices.
Visit company websiteJobs and hiring trendsFull-time
Senior · 5+ years experience
Remote
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