DevOps Architect, Trilogy (Remote) - $100,000/year USD
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
You are the engineer who maintains availability for more than 50 SaaS products when others are improvising. We need DevOps professionals capable of entering unknown AWS environments, restoring order from instability, and driving uptime beyond 99.
Key Skills for This Role
Full Job Posting
Overview
You are the engineer who maintains availability for more than 50 SaaS products when others are improvising.
We need DevOps professionals capable of entering unknown AWS environments, restoring order from instability, and driving uptime beyond 99.9% through genuine monitoring, automation, and root cause analysis.
You will break down complex projects into single-day increments, deliver production-ready Python or JavaScript code, and leverage AI as your assistant.
Many organizations talk about "cloud" while manually tending infrastructure.
We are systematizing reliability across multiple acquired products whose original creators have departed and whose documentation is incomplete.
The challenge is compelling: you will employ agents and current tooling to explore unfamiliar systems 5–10 times faster, document your findings, and automate solutions so recurring failures are eliminated.
Rather than judging you on certifications and vendor badges, we will observe you troubleshoot in real time, produce a proper 5-Whys analysis that identifies a single preventable root cause, and construct automations that withstand production conditions.
This is not an L2 "execute the script" position.
In this capacity, you author the procedures, architect the deployment path from development through staging to 10% then 100% with soak periods and rollback logic, and create the monitoring that detects corner cases.
You refuse dangerous changes before they reach production.
You distinguish infrastructure failures under your domain from application bugs owned by Engineering, and you route permanent remedies to the appropriate team.
You will operate at the engineering center of reliability, managing infrastructure initiatives, incident triage and root cause documentation, and change tickets with executable runbooks.
If you have already taken ownership of a substantial SaaS platform and wish to extend that expertise across a portfolio, join us.
Deliver expert-grade AWS knowledge, production-quality coding skills, strict scope discipline, and daily, mission-critical use of AI tooling.
If you are prepared to maintain continuous availability, please apply.
What You Will Be Doing
- Sophisticated infrastructure migrations, system consolidations, production-quality automations, and monitoring enhancements
- Troubleshooting live outages, deploying immediate remediation, and documenting root cause analyses with lasting fixes delegated to the owning teams
- Authoring, validating, and running production changes, including assessing whether a proposed change is safe to proceed
What You Won’t Be Doing
- Spending your time in Jira and perpetual status calls - we prioritize individuals who deliver solutions, not merely document issues
- Supporting legacy systems without end - you will have the mandate to pursue substantive enhancements
- Waiting on bureaucratic sign-off processes - you will possess the authority to implement urgent fixes during incidents
Devops Architect Key Responsibilities
- Advance reliability and consistency of cloud infrastructure across our expanding product suite by deploying comprehensive monitoring, automation, and AWS best practices.
Basic Requirements
- Extensive AWS infrastructure knowledge (this is our core platform - expertise in other clouds alone is insufficient)
- Track record managing substantial production infrastructure and diagnosing live outages autonomously (not merely executing a playbook)
- Proven scripting capability with Python and Bash for routine administrative tasks
- Hands-on experience administering and migrating production databases across multiple engines (including MySql, Postgres, Oracle, MS-SQL)
- Practical experience with infrastructure-as-code tools (Terraform, Ansible, or CloudFormation)
- Expert-level Linux systems administration
About Trilogy
Hundreds of software businesses run on the Trilogy Business Platform.
For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses.
Our technological innovation is spearheaded by a passion for simple customer-facing designs.
Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.
Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited.
Hit the Apply button if you found this interesting and want to learn more.
We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position.
The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record.
The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year.
The payment period is weekly.
Consult www.crossover.com/help-and-faqs for more details on this topic.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Crossover
Director of Educational Strategy, 2 Hour Learning (Remote) - $400,000/year USD
Abu Dhabi, UAE
2 Hour Learning seeks an academic leader to direct educational strategy across school sites, elevate academic leadership standards, and serve as the public advocate for an AI-driven, mastery-based learning model. You wil
Director of Learning Strategy, 2 Hour Learning (Remote) - $400,000/year USD
Abu Dhabi, UAE
2 Hour Learning seeks an academic leader to direct learning strategy across school sites, elevate academic leadership standards, and serve as the public advocate for an AI-driven, mastery-based learning model. You will d
Application Support Engineer, Trilogy (Remote) - $60,000/year USD
Dubai, UAE
Crossover is seeking an Application Support Engineer for Trilogy to handle complex escalated tickets using AI-augmented troubleshooting. The role requires deep technical skills in REST APIs, JSON, and log analysis, and t
Director of Academic Excellence, 2 Hour Learning (Remote) - $400,000/year USD
Dubai, UAE
2 Hour Learning is seeking a Director of Academic Excellence to lead academic strategy, ensure execution across schools, and serve as the authoritative voice for evidence-based learning science. The role requires an adva
Director of Academic Excellence, 2 Hour Learning (Remote) - $400,000/year USD
Dubai, UAE
Crossover is seeking a Director of Academic Excellence for 2 Hour Learning, an AI-driven personalized learning system. This leadership role involves designing academic frameworks, conducting performance reviews, and repr
Director of Learning Strategy, 2 Hour Learning (Remote) - $400,000/year USD
Abu Dhabi, UAE
2 Hour Learning seeks a Director of Learning Strategy to lead academic strategy, design learning frameworks, and serve as a public advocate. Requires an advanced degree in Learning Science or related field, 7+ years in a
Director of Educational Strategy, 2 Hour Learning (Remote) - $400,000/year USD
Abu Dhabi, UAE
2 Hour Learning seeks a Director of Educational Strategy to lead academic strategy, design learning frameworks, and serve as a public advocate. Requires an advanced degree in Learning Science or related field, 7+ years i
Technical Support Engineer, Trilogy (Remote) - $60,000/year USD
Abu Dhabi, UAE
Crossover is seeking a Technical Support Engineer to resolve ambiguous, escalated tickets by combining hands-on technical investigation with AI tools. You will own issues until resolution, working with REST APIs, JSON, H
Director of Educational Strategy, 2 Hour Learning (Remote) - $400,000/year USD
Abu Dhabi, UAE
Director of Learning Strategy, 2 Hour Learning (Remote) - $400,000/year USD
Abu Dhabi, UAE
Application Support Engineer, Trilogy (Remote) - $60,000/year USD
Dubai, UAE
Director of Academic Excellence, 2 Hour Learning (Remote) - $400,000/year USD
Dubai, UAE
Director of Academic Excellence, 2 Hour Learning (Remote) - $400,000/year USD
Dubai, UAE
Director of Learning Strategy, 2 Hour Learning (Remote) - $400,000/year USD
Abu Dhabi, UAE
Director of Educational Strategy, 2 Hour Learning (Remote) - $400,000/year USD
Abu Dhabi, UAE
Technical Support Engineer, Trilogy (Remote) - $60,000/year USD
Abu Dhabi, UAE