Deputy Store Manager
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Key skills for this role
About the Role
ROLE SUMMARY The Deputy Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and develo.
Key Skills for This Role
Responsibilities
- Support the Store Manager in all aspects of day to day store operations
- Achieve sales targets and manage store teams to maximize profitability
- Lead the team in excellent customer service standards
- Drive sales and implement sales promotions and brand activities
- Ensure smooth store operations in the absence of the store manager
- Maintain compliance to company policies and guidelines to minimize stock loss
Requirements
- Experience in retail store management or similar role
- Strong leadership and team management skills
- Excellent customer service orientation
Full Job Posting
Role Summary
- The Deputy Store Manager supports the Store Manager in all aspects of day to day store operations including achievement of sales targets and managing and developing store teams.
- The Deputy will manage operations of the store in their absence and its workforce in line with overall business objectives.
Role Profile
- Lead the team in excellent customer service standards and enable fulfillment of exceptional customer experiences.
- Drive the Store team to deliver the highest levels of customer service at all times.
- Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
- Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
- Manage and implement all sales promotions and brand activities.
- Maximize sales opportunities through clear and consistent communication with Buying and Planning departments.
- Ensure smooth store operations in the absence of the store manager.
- Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
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