Deputy General Manager
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Key skills for this role
About the Role
Manpower Middle East is seeking a Deputy General Manager for a leading retail furniture business in the UAE. The role involves driving operational excellence, maximizing sales performance, and ensuring superior customer experience across multiple retail locations.
Key Skills for This Role
Responsibilities
- Support the General Manager in overseeing end to end business operations.
- Execute operational strategies aligned with growth and profitability objectives.
- Monitor business performance and implement corrective actions where required.
- Drive cross functional coordination across retail, logistics, warehouse, and customer service.
- Lead and mentor store managers and department heads.
- Drive revenue growth through sales strategies and market expansion.
- Analyze KPIs, customer trends, and market performance.
- Optimize pricing, promotions, and merchandising initiatives.
- Build key relationships with customers, developers, suppliers, and corporate clients.
- Identify opportunities in retail, hospitality, and project sales segments.
- Ensure high standards in visual merchandising, service, and operational excellence.
- Monitor store KPIs such as conversion rates, ATV, and sales productivity.
Requirements
- Bachelor’s degree in Business Administration, Retail, Supply Chain, or related field
- MBA or relevant professional qualification is a plus
- 8–15 years of retail experience, with at least 5 years in a senior leadership role
- Strong background in furniture, home furnishings, or interior retail sector
- Proven experience managing multi store operations in the UAE
- Strong commercial acumen and track record of revenue growth
- In depth knowledge of UAE retail market and consumer trends
- Excellent communication skills in English, Native English speaker will be an advantage
Full Job Posting
About the Role
- Our client is seeking an experienced and commercially driven Deputy General Manager to support the leadership and growth of a leading retail furniture business in the UAE.
- This role is responsible for driving operational excellence, maximizing sales performance, and ensuring a superior customer experience across multiple retail locations.
- The ideal candidate will bring strong leadership, deep retail expertise, and a proven ability to scale business operations in a competitive market.
Key Responsibilities
- Support the General Manager in overseeing end to end business operations.
- Execute operational strategies aligned with growth and profitability objectives.
- Monitor business performance and implement corrective actions where required.
- Drive cross functional coordination across retail, logistics, warehouse, and customer service.
- Lead and mentor store managers and department heads.
- Drive revenue growth through sales strategies and market expansion.
- Analyze KPIs, customer trends, and market performance.
- Optimize pricing, promotions, and merchandising initiatives.
- Build key relationships with customers, developers, suppliers, and corporate clients.
- Identify opportunities in retail, hospitality, and project sales segments.
- Ensure high standards in visual merchandising, service, and operational excellence.
- Monitor store KPIs such as conversion rates, ATV, and sales productivity.
About You
- Bachelor’s degree in Business Administration, Retail, Supply Chain, or related field
- MBA or relevant professional qualification is a plus
- 8–15 years of retail experience, with at least 5 years in a senior leadership role
- Strong background in furniture, home furnishings, or interior retail sector
- Proven experience managing multi store operations in the UAE
- Strong commercial acumen and track record of revenue growth
- In depth knowledge of UAE retail market and consumer trends
- Excellent communication skills in English, Native English speaker will be an advantage.
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