Delivery Assurance & Escalation Lead
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Key skills for this role
About the Role
Power International Holding seeks a Delivery Assurance & Escalation Lead to review project status, escalate discrepancies, and drive resolution of issues. Requires 10-15 years in major projects delivery with construction industry knowledge and Gulf/MENA experience.
Key Skills for This Role
Responsibilities
- Lead root cause findings on schedule and delivery issues through to real, closed out outcomes
- Own and drive items on the EPMO Tasks & Issues Log through to resolution
- Escalate delegation of authority and signatory bloat findings immediately upon discovery
- Represent EPMO in entity level delivery review forums, holding CEOs and project directors accountable
Requirements
- 10–15 years in major projects delivery, ideally within a main contractor, PMO, or client side delivery assurance function
- Gulf or wider MENA delivery experience strongly preferred
- Demonstrated track record of holding senior stakeholders (CEO/COO/project director level) accountable in a forum setting
- Experience taking construction disputes or escalations through to resolution
- Genuine construction industry experience essential
Full Job Posting
About the Role
- Review entity reported project status against supporting evidence and escalate discrepancies to entity leadership.
- Immediately escalate delegation of authority and signatory related findings without waiting for scheduled review.
- Provides EPMO with a direct, CEO facing mechanism to drive timely resolution of issues.
Key Responsibilities
- Lead root cause findings on schedule and delivery issues through to real, closed out outcomes.
- Own and drive items on the EPMO Tasks & Issues Log through to resolution.
- Escalate delegation of authority and signatory bloat findings immediately upon discovery.
- Represent EPMO in entity level delivery review forums, holding CEOs and project directors accountable.
Construction Industry Knowledge Required
- Fluent in the construction delivery lifecycle: mobilisation, design freeze, procurement, execution, testing & commissioning, handover, and defects liability period.
- Able to read a project programme (Primavera P6 or equivalent) and distinguish genuine critical path slippage from float erosion or reporting artefact.
- Understands the difference between delay caused by contractor underperformance, design/IFC delay, procurement or payment blockage, and client side or force majeure factors.
- Comfortable with GC/subcontractor delivery chains, including where the main contractor and subcontractor sit within the same group.
- Understands what a genuine contractual notice or dispute escalation looks like versus routine snagging correspondence.
Requirements
- 10–15 years in major projects delivery, ideally within a main contractor, PMO, or client side delivery assurance function.
- Gulf or wider MENA delivery experience strongly preferred, with familiarity in holding company to subsidiary delivery chains.
- Demonstrated track record of holding senior stakeholders (CEO/COO/project director level) accountable in a forum setting.
- Experience taking construction disputes or escalations through to resolution, even outside a legal capacity.
- Genuine construction industry experience is essential; this is not a generic PMO, reporting, or finance role.
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