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Key skills for this role
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
The Database Support Manager (DSM) shall oversee the team responsible for the overall success of the globally dispersed databases.
The DSM shall also be responsible for overseeing the performance of Tier II and Tier III support (as appropriate).
This includes supporting Oracle (Version 11g or higher) and Microsoft SQL Server (Version 2008 R2 or higher) platforms and proactively monitoring databases to respond to incidents and alerts.
The DSM shall be responsible for the monitoring and management of the database environment support for CA and for optimizing database performance, availability, and capacity.
The DSM shall also automate manual maintenance, diagnostic health checks, validation, and reporting.
May require occasional travel between work centers or to client sites.
Some after-hours or on-call support may be necessary.
On-site work in a secure government or contractor facility.
Must be able to work in a high-security environment and comply with all relevant security protocols.
Sitting for long periods
Standing for long periods
Ambulate throughout an office
Ambulate between several buildings
Stoop, kneel, crouch, or crawl as required
Repeatedly lift and carry weight up to 30 pounds
Travel by land or air transportation 5 %
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
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Provides AI-enabled IT solutions for federal government agencies.
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