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Data centre Engineer - Onsite role
Brainotech IT Solutions GmbH
Riyadh, KSA
Contract
Mid-Senior
Onsite
Discovered 2 weeks ago
Network supportTCP/IPDNSDHCPLAN/WAN troubleshootingWi-Fi troubleshooting
Free
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Role Overview
The Data Centre Support Technician role provides technical support for network and desktop infrastructure.
The role supports connectivity, performance, service quality, uptime, and SLA compliance.
Key Skills for This Role
Network supportTCP/IPDNSDHCPLAN/WAN troubleshootingWi-Fi troubleshooting
Full Job Posting
About the Company
BrainoTech IT Solutions provides global IT services, managed infrastructure, field engineering, and infrastructure management for distributed organizations.
The company delivers scalable, end-to-end enterprise technology solutions.
About the Role
The Data Centre Support Technician role provides technical support for network and desktop infrastructure.
The role supports connectivity, performance, service quality, uptime, and SLA compliance.
Functional Responsibilities
- Provide Level 2–3 support for network incidents and service requests.
- Monitor network performance and identify connectivity issues.
- Troubleshoot LAN/WAN, Wi-Fi, and basic routing and switching problems.
Operational and Delivery Duties
- Manage and update tickets within defined SLAs.
- Assist with configuration and installation of routers, switches, and access points.
- Support VPN connectivity and user access issues.
Governance and Process
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