Data Center Operation

Job Purpose

BMS Monitoring and Verification

• Monitor BMS systems and associated alarms, alerts, and operational parameters.
• Perform regular physical verification of data center infrastructure and equipment.
• Conduct scheduled equipment checks and report abnormalities, alarms, or deviations.
• Escalate incidents and operational issues to relevant engineering or support teams.
• Maintain accurate records of observations, incidents, and corrective actions.

IT and Network Equipment Support

• Perform basic hands-on activities on computers, servers, network devices, and related IT infrastructure.
• Support equipment checks, power cycling, connectivity checks, cable verification, and other authorized operational activities.
• Follow technical instructions, SOPs, safety procedures, and change-management requirements.
• Coordinate with engineering teams during troubleshooting and maintenance activities.

Documentation and Reporting

• Manage email communication and follow-ups related to daily data center activities.
• Maintain Excel-based operational logs, checklists, incident records, and activity reports.
• Ensure activities, observations, incidents, and follow-ups are properly documented.
• Provide daily status updates to the designated engineering or operations team.

Working Schedule

• Coverage is required 7 days a week.
• Working hours are 7:00 AM to 7:00 PM.
• Shift duration is 12 hours per day.
• The requirement states full-time onsite coverage.

Required Skills and Competencies

• Hands-on experience in data center operations, IT infrastructure, or facilities monitoring.
• Basic understanding of BMS systems and data center infrastructure.
• Familiarity with computers, servers, networking equipment, and basic troubleshooting activities.
• Good knowledge of Microsoft Excel, email communication, and operational documentation.
• Ability to follow technical instructions and established SOPs accurately.
• Strong attention to detail and ability to identify and report abnormalities.
• Good communication and coordination skills.
• Ability to work independently in a 24x7 operational environment.

Preferred Experience

• Previous experience in a data center, NOC, IT operations, facilities operations, or critical infrastructure environment is preferred.
• Exposure to BMS or DCIM monitoring systems is preferred.
• Experience with structured operational checklists and maintenance logs is preferred.
• Experience supporting enterprise IT or network infrastructure is an advantage.

Key Deliverables