Account Manager

Job Purpose

Sales Responsibilities

• Proactively seek new business opportunities and leads.
• Convert leads into accounts using outbound lead-generation techniques.
• Execute sales strategies and achieve sales, growth, margin, quota, and customer-expectation targets.
• Represent the business in the market and maintain positive customer relationships.

Commercial Responsibilities

• Build partnerships with third-party vendors to resell or redistribute products and services.
• Present and deliver product demonstrations to potential customers.
• Manage contract negotiation and award processes.
• Own customer invoicing and collections.
• Prepare pricing and costing sheets for opportunities.

Proposal and Coordination

• Work with presales to ensure proposals match customer requirements and budget constraints.
• Coordinate with procurement, finance, practice heads, legal, sales coordinators, customers, vendors, and distributors.

Education and Experience

• Bachelor’s degree in computer science or a relevant field.
• At least 10 years of overall experience, including a minimum of 5 years in sales and business development.
• Prior sales experience in the UAE market with strong customer connections.
• Experience acquiring and working with partners to expand market reach.

Professional Qualifications

• Experience closing deals with large enterprises and government clients.
• Comfort with high-level technical discussions, basic software engineering concepts, and general technology.
• Account management experience exceeding quotas and meeting performance metrics.
• Ability to influence C-level executives and communicate effectively across organizations.
• Enterprise software development industry experience.

Additional Skills

• Strong presentation, negotiation, communication, interpersonal, and collaboration skills.
• English communication skills are required; Arabic and education business knowledge are advantageous.