Data Analyst - Last Mile Performance
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Ninja seeks a Data Analyst to support Last Mile Operations through data-driven insights, performance reporting, and workforce analytics. Requires 1-3 years experience in data analysis, strong SQL skills, and proficiency in Power BI or Tableau.
Key Skills for This Role
Responsibilities
- Design, develop, and maintain daily, weekly, and monthly KPI dashboards
- Automate recurring reports to improve reporting efficiency
- Ensure data accuracy, consistency, and timely delivery to stakeholders
- Monitor operational performance metrics and reporting health
- Conduct deep dive analysis on key metrics including SLA, assignment time, fulfillment rate, UTR, and captain utilization
- Identify trends, anomalies, and performance gaps
- Perform root cause analysis and provide actionable recommendations
- Present findings and insights to operational stakeholders
- Analyze workforce utilization and scheduling effectiveness
- Combine shift planning data with operational performance metrics
- Identify under planned store hour combinations and capacity risks
- Highlight high risk time slots and support demand forecasting initiatives
Requirements
- Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or a related field
- 1–3 years of experience in Data Analysis, Business Intelligence, or Reporting
- Advanced proficiency in Microsoft Excel and/or Google Sheets
- Strong SQL skills for data extraction and analysis
- Experience with Power BI, Tableau, or similar visualization tools
- Ability to work with large datasets and perform advanced data analysis
- Previous experience in logistics, delivery, supply chain, or e commerce environments is preferred
Full Job Posting
Job Summary
- We are seeking a detail oriented and analytical Data Analyst to support Last Mile Operations through data driven insights, performance reporting, and workforce analytics. The ideal candidate will be responsible for building operational dashboards, analyzing delivery performance metrics, supporting c
Responsibilities
- Build and Maintain Operational Performance Dashboards and Reports Design, develop, and maintain daily, weekly, and monthly KPI dashboards.
- Automate recurring reports to improve reporting efficiency.
- Ensure data accuracy, consistency, and timely delivery to stakeholders.
- Monitor operational performance metrics and reporting health.
- Analyze Last Mile Operational Data Conduct deep dive analysis on key metrics including SLA, assignment time, fulfillment rate, UTR, and captain utilization.
- Identify trends, anomalies, and performance gaps.
- Perform root cause analysis and provide actionable recommendations.
- Present findings and insights to operational stakeholders.
- Support Capacity Planning and Workforce Analytics Analyze workforce utilization and scheduling effectiveness.
- Combine shift planning data with operational performance metrics.
- Identify under planned store hour combinations and capacity risks.
- Highlight high risk time slots and support demand forecasting initiatives.
Education
- Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or a related field.
Experience
- 1–3 years of experience in Data Analysis, Business Intelligence, or Reporting.
- Previous experience in logistics, delivery, supply chain, or e commerce environments is preferred.
- Experience building operational dashboards and performance reports.
Technical Skills
- Advanced proficiency in Microsoft Excel and/or Google Sheets.
- Strong SQL skills for data extraction and analysis.
- Experience with Power BI, Tableau, or similar visualization tools.
- Ability to work with large datasets and perform advanced data analysis.
- Knowledge of reporting automation and dashboard development.
Preferred Qualifications
- Certifications in SQL, Python, Power BI, or Data Analytics.
- Understanding of Last Mile Operations and related KPIs such as SLA, UTR, CPO, Fulfillment Rate, and Utilization Metrics.
- Strong analytical and problem solving skills.
- Ability to translate complex data into actionable business insights.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Ninja
Architecture Engineer (Trainee)
Riyadh, KSA
We are looking for a motivated and enthusiastic Architecture Engineer Trainee to join our team through the COOP or Tamheer program. This opportunity is designed for recent gradu...
Senior LLM / AI Engineer
Riyadh, KSA
We are looking for AI Engineer to join Ninja and play a foundational role in building our AI function. This position is focused on designing, developing, and deploying productio...
Warehouse Manager
Jeddah, KSA
The Warehouse Manager at Ninja is responsible for overseeing all warehouse operations, ensuring that goods are received, stored, and dispatched efficiently and accurately. This ...
Stock Controller Team Leader
Riyadh, KSA
The Stock Controller Team Leader will be responsible for overseeing and managing the stock control operations, ensuring that inventory levels are accurately maintained and optim...
Account Supervisor 3PL
Riyadh, KSA
About the Role We are looking for a proactive and results-driven 3PL Account Supervisor to join our Last Mile Operations team. In this role, you will manage relationships with t...
3PL Account supervisor
Riyadh, KSA
Ninja seeks a 3PL Account Supervisor to manage relationships with third-party logistics partners, ensure rider capacity, oversee onboarding, and support operational excellence. Requires previous experience in logistics o
Stock Controller team leader
Riyadh, KSA
Ninja is seeking a Stock Controller Team Leader to oversee stock control operations in Riyadh. The role involves leading a team, implementing best practices, conducting audits, and collaborating with departments to ensur
Senior Product Designer (UI/UX)
Riyadh, KSA
We are looking for a talented Product Designer to join the Consumer Experience team at Ninja. You will be responsible for designing intuitive, scalable, and high-quality experie...
Architecture Engineer (Trainee)
Riyadh, KSA
Senior LLM / AI Engineer
Riyadh, KSA
Warehouse Manager
Jeddah, KSA
Stock Controller Team Leader
Riyadh, KSA
Account Supervisor 3PL
Riyadh, KSA
3PL Account supervisor
Riyadh, KSA
Stock Controller team leader
Riyadh, KSA
Senior Product Designer (UI/UX)
Riyadh, KSA