Data Analyst - Last Mile Performance
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Key skills for this role
About the Role
We are seeking a detail-oriented and analytical Data Analyst to support Last Mile Operations through data-driven insights, performance reporting, and workforce analy.
Key Skills for This Role
Responsibilities
- Build and maintain operational performance dashboards and reports
- Automate recurring reports to improve reporting efficiency
- Analyze last mile operational data including SLA, assignment time, fulfillment rate, UTR, and captain utilization
- Support capacity planning and workforce analytics
- Prepare weekly and monthly business performance reports
- Maintain and improve data quality and reporting infrastructure
Requirements
- Detail oriented and analytical mindset
- Experience building operational dashboards and reports
- Ability to analyze last mile operational data
- Proficiency in data quality and reporting governance
Full Job Posting
Job Summary
- Seeking a detail oriented and analytical Data Analyst to support Last Mile Operations through data driven insights, performance reporting, and workforce analytics.
- Role plays a key part in enabling operational excellence and informed decision making across cross functional teams.
Responsibilities
- Build and Maintain Operational Performance Dashboards and Reports.
- Analyze Last Mile Operational Data including SLA, assignment time, fulfillment rate, UTR, and captain utilization.
- Support Capacity Planning and Workforce Analytics.
- Provide Data Support for Cross Functional Performance Reviews.
- Maintain and Improve Data Quality and Reporting Infrastructure.
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