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Cutover & Release Lead

Yallo Talent
Dubai, UAE
Contract
Mid-Senior
Onsite
Discovered 6 days ago
Cutover managementRelease managementHypercareEnterprise go-live executionRetail technologyPoint-of-sale systems
Free

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Cutover managementRelease managementHypercare
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Role Overview

A leading Middle East retail group is delivering a multi-release technology transformation across retail, e-commerce, warehouse, and POS systems.

The Cutover & Release Lead will own cutover, release management, and hypercare for the non-SAP technology estate.

Employment

  • Job type: Contract.
  • Start date: ASAP.

Location

  • Location: Dubai.

Responsibilities

  • Build and own the end-to-end cutover plan, including tasks, owners, dependencies, and the critical path.
  • Define go/no-go criteria and run cutover dress rehearsals.
  • Run the command centre through live cutover windows, including out-of-hours operations.
  • Design and establish the post-go-live support model and run hypercare.
  • Manage a rolling release calendar, preparing the next release while the current release is in hypercare.
  • Coordinate internal teams, system integrators, and third-party vendors.

Requirements

  • 10+ years in IT delivery, including 5+ years leading cutover or release for large, multi-system programmes.
  • Ownership of at least two enterprise go-lives, including rehearsals and command-centre execution.
  • Experience in retail or consumer technology landscapes such as POS, OMS, WMS, e-commerce, and customer platforms.
  • Experience running hypercare and transitioning into business-as-usual support.
  • Calm, decisive working style and confidence holding partners to committed dates.

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