bayt
Customer Service Supervisor
Unknown
Riyadh Region, KSA
Mid-Senior
Onsite
Discovered 1 weeks ago
Team leadershipStaff developmentSales performanceBusiness developmentCustomer experienceEvent management
Free
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Team leadershipStaff developmentSales performance
Role Overview
The employer is seeking a Customer Service Supervisor to join its company in Riyadh.
The role covers team leadership, sales, customer experience, events, store operations, and professional standards.
Key Skills for This Role
Team leadershipStaff developmentSales performanceBusiness developmentCustomer experienceEvent management
Full Job Posting
Role overview
The employer is seeking a Customer Service Supervisor to join its company in Riyadh.
The role covers team leadership, sales, customer experience, events, store operations, and professional standards.
Key responsibilities
- Lead teams and support staff development.
- Support sales performance and business development.
- Manage customer experience and event activities.
- Oversee store operations and administration.
- Maintain presentation and cleanliness standards.
- Ensure professionalism, compliance, and reliability.
Requirements
- Have 1–2 years of supervisory or team-leader experience in retail, entertainment, leisure, food and beverage, or family-focused environments.
- Bring a positive, collaborative approach and the ability to motivate a team.
- Demonstrate strong communication with guests, colleagues, and management.
- Understand commercial performance, sales targets, and KPIs.
- Show high energy, reliability, and commitment to exceptional guest experiences.
- Support a child-friendly organizational culture.
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