Customer Service Representatives(Arabic)
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Key skills for this role
About the Role
Key Responsibilities: Handle customer inquiries and resolve customer issues professionally. Provide excellent customer service through phone calls, emails, and WhatsApp. Maintain and update customer records accurately.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Handle customer inquiries and resolve customer issues professionally.
- Provide excellent customer service through phone calls, emails, and WhatsApp.
- Maintain and update customer records accurately.
- Adhere to company policies, procedures, and service standards.
Requirements
- Previous experience in a call center or customer service role.
- Excellent verbal and written communication skills.
- Ability to manage high call volumes and multitask effectively.
- Strong attendance and reliability record.
- Patience and professionalism when handling repetitive or challenging customer interactions.
- Empathy and customer-focused approach.
- Ability to work across multiple systems simultaneously.
- Adaptability to changing procedures, scripts, and customer requirements.
Number of Positions: 2
Salary: AED 5,000 Location: Al Shahama, Abu Dhabi
Working Schedule: 6 Days per Week, 8 Hours per Day
Pay: AED5,000.00 per month
Application Question(S)
- Are you an immediate joiner ?can you start with in 2 days?
- Salary for the role is AED 5000 ..please apply if you agree with the offer
Experience
- Call center / contact Centre: 1 year (Required)
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