Customer Service Manager
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Requirements
- Bachelor's degree in business, finance, or a related field.
- Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.
- Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Knowledge of financial markets and stockbroking processes.
- Ability to handle stressful situations and resolve conflicts effectively.
- Proficiency in customer service software and CRM systems.
- Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.
- We offer a comprehensive and holistic work experience and package as follows:
- Competitive compensation and benefits.
- Fun loving and diverse work environment
- Business casual work attire everyday
- *Please note that only short-listed candidates will be contacted. Thank you.
Benefits
- Paid Time Off
- Training & Development
- Performance Bonus
About moomoo
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