Customer Service Executive
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Key skills for this role
About the Role
Molecular Biology & Genomics Centre LLC is hiring a Customer Service Executive for Dubai Herbal & Treatment Centre. The role requires a diploma or bachelor's degree and at least 3 years of healthcare customer service experience, with excellent communication and computer skills.
Key Skills for This Role
Responsibilities
- Deliver great customer service to all guests
- Be knowledgeable and professional in serving guests
Requirements
- Diploma/Bachelor's Degree
- Minimum 3 years plus of relevant experience in the healthcare industry
- Excellent Communication skills
- Knowledge in Basic Telephone Etiquette
- Computer literate (MS office, Excel, Microsoft Outlook)
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Be able to work a flexible schedule to include weekends, evenings and holidays
Full Job Posting
Job Overview
- We are looking for a Customer Service Executive to join our team at the Dubai Herbal & Treatment Centre.
- The person will be responsible for delivering great customer service to all guests, being knowledgeable and professional in doing so.
Education
- Diploma/Bachelor's Degree
Experience
- Minimum 3 years plus of relevant experience in the healthcare industry.
- Experience in Medical centers, clinics and Hospitals preferred
Functional Skills
- Excellent Communication skills
- Must have knowledge in Basic Telephone Etiquette.
- Preferred knowledge in a Customer Service environment (such as attending calls, and reception's customer's flow).
- Computer literate (MS office, Excel, Microsoft Outlook).
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Be able to work a flexible schedule to meet the needs of the Pharmacy’s flexible schedule to include weekends, evenings and holidays.
Job Types
- Full time, Permanent
Pay
- AED 4,000.00 AED 5,000.00 per month
Work Location
- In person
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