Customer Service
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Key skills for this role
About the Role
Yoho Properties is seeking a Customer Service Representative with a sales focus to provide excellent service, resolve concerns, and identify sales opportunities. The role involves phone, email, chat, and in-person interactions, with commission opportunities.
Key Skills for This Role
Responsibilities
- Provide exceptional customer service via phone, email, chat, or in person
- Handle customer inquiries, complaints, and order issues professionally
- Identify customer needs and recommend appropriate products or services
- Upsell and cross sell to meet sales goals
- Maintain accurate customer records and document interactions
- Follow up with customers to ensure satisfaction and build long term relationships
- Meet or exceed individual and team sales and service targets
Requirements
- High school diploma or equivalent
- Previous customer service or sales experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast paced environment
- Basic computer skills and comfort using CRM or POS systems
Full Job Posting
Job Summary
- Customer Service Representative (Sales Focused)
- Location: Internet city
- Job Type: Full time
- Pay: Salary + Commission (as per experience)
Responsibilities
- Provide exceptional customer service via phone, email, chat, or in person
- Handle customer inquiries, complaints, and order issues in a professional manner
- Identify customer needs and recommend appropriate products or services
- Upsell and cross sell when appropriate to meet sales goals
- Maintain accurate customer records and document interactions
- Follow up with customers to ensure satisfaction and build long term relationships
- Meet or exceed individual and team sales and service targets
Qualifications
- High school diploma or equivalent (required)
- Previous customer service or sales experience preferred (but not required)
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast paced environment
- Basic computer skills and comfort using CRM or POS systems
- Positive attitude and a willingness to learn
What We Offer
- Competitive pay with commission or bonus opportunities
- Paid training and ongoing support
- Opportunities for growth and advancement
- Supportive team environment
How to Apply
- Apply through Indeed or submit your resume to +971 58 571 9158
Work Location
- Work Location: In person
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