Customer Service Coordinator - Import/ Export

QUALIFICATIONS

• Education: University degree and transportation certificate an asset.
• Experience: Proven experience in a customer service role, preferably at least one year within the shipping, logistics, or transportation industry.
• Other:
• Bilingual is a must - Fluent in written and spoken English and French; additional language skills are a plus.
• Excellent verbal and written communication skills, with the ability to effectively communicate complex information in a clear and concise manner.
• Strong problem-solving and decision-making abilities, with a customer-focused mindset.
• Ability to multitask and prioritize tasks in a demanding environment, while maintaining an elevated level of accuracy and diligence.
• Proficiency in using Salesforce software and other relevant tools, an asset.
• Exceptional people skills, with the ability to build and maintain strong relationships with customers and internal stakeholders.
• Flexibility to adapt to changing priorities and work collaboratively in a team environment.
• Strong organizational and time management skills, with the ability to meet deadlines and manage multiple customer requests simultaneously.
• We thank all candidates for their interest in applying for this position and working at CMA CGM, please note, only those selected for an interview will be contacted.
• We are an equal opportunity employer!
• Come along on CMA CGM’s adventure!