Customer Service & Cashier
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Key skills for this role
About the Role
Position Customer Service & Cashier Location: Grand Mills – Abu Dhabi What Will Your Day Look Like? The Customer Service/Cashier will be responsible for handling, verifying, and validating the entire process of external warehouse operations following Grand Mills policies.
Key Skills for This Role
Full Job Posting
Grand Mills – Abu Dhabi
- What Will Your Day Look Like?
- The Customer Service/Cashier will be responsible for handling, verifying, and validating the entire process of external warehouse operations following Grand Mills policies.
- How Will You Make an Impact?
- Receive, inspect, and store animal feed products under company standards.
- Maintain accurate stock records and perform regular inventory checks.
- Handle inquiries from customers and the sales team; provide product information and assist with order placement.
- Process sales transactions and maintain accurate cash register records.
- Coordinate with primary warehouses to ensure timely stock replenishment.
- Ensure the store is clean, organized, and adequately stocked.
- Assist with loading/unloading goods and arranging deliveries when needed.
- Address and resolve customer complaints professionally and efficiently.
- Follow Good Warehouse Practices (GWP) to ensure proper handling and storage of products.
- Adhere to Health, Safety, and Environment (HSE) regulations to maintain a safe and compliant workplace.
- Prepare and submit daily sales and stock reports as required.
- Be flexible with working hours beyond the standard 10-hour shift; overtime will be compensated as applicable.
- Be available to work during public holidays, Ramadan hours, and both split and single shifts, based on business requirements.
- Actively participate in stock count activities (monthly, quarterly, and annual).
- Maintain a smart and professional appearance in the workplace.
- Demonstrate teamwork and a positive attitude; attend required training and meetings.
- Be willing to relocate once or twice a year as part of duty rotation between Agrivita Stores located in remote areas (AE & AIN, NE, and WR).
- What Would Make You Successful?
Minimum Qualifications
- Bachelor's degree/diploma in any.
Minimum Experience
- A minimum of 3–4 years of experience in storekeeping, retail, or customer service is required.
Functional Knowledge
- Excel
- MS Word
- MS Access
- Basic Accounting
- ERP
Job-Specific Skills
- Prior experience in storekeeping, retail, or customer service is preferred.
- Basic knowledge of animal feed products is an advantage.
- Strong communication and interpersonal skills.
- Proficiency in basic computer operations, including billing and inventory software.
- Familiarity with Good Warehouse Practices (GWP) and Health, Safety, and Environment (HSE) guidelines is a plus.
- Willingness to work flexible hours, including overtime and public holidays, as needed.
- High attention to detail with the ability to work independently and take initiative.
- Grow with Agthia – For the Better
- Agthia Group is one of the region’s leading Food & Beverage companies, with a growing international footprint.
- We are a publicly listed company on the Abu Dhabi Securities Exchange (ADX) and part of ADQ, one of the region’s largest holding companies.
- Rooted in Abu Dhabi since 1978, we've grown into a global presence, operating in countries including the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan.
- We’ve built a diverse portfolio of over 35 market-leading brands across Water & Food, Snacking, Protein & Frozen, and Agri-Business – touching the lives of millions of consumers in more than 65 global markets.
- With sustainability at the core of our innovations, we’ve pioneered several world-first products, setting new benchmarks in industry and meeting the evolving needs of communities worldwide.
- Over 12,000 people from more than 67 nationalities are at the heart of shaping our purpose-driven future, supported by an agile environment which encourages collaboration, creativity, and the freedom to make a real difference.
- With a competitive benefits package, genuine opportunities to advance, and a focus on continuous learning and development, we’re committed to supporting your growth as we work together to deliver excellence “For the Better.”
- Join us and be part of a team that's not just shaping the future of food and beverage but also making a meaningful impact on the world.
- Together, let's grow 'For the Better.'
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