Customer MRO Consultant
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Key skills for this role
About the Role
GE Aerospace seeks a Customer MRO Consultant to support the Saudi Technic JPC team in Jeddah. You will provide guidance on MRO planning, materials, customer support, and repair processes, driving TAT and efficiency improvements.
Key Skills for This Role
Responsibilities
- Develop & support the Saudi Technic JPC team to meet current and future business needs
- Provide oversight support for ST MRO Planning, Materials, Customer Support and Repair processes
- Work as part of a cross functional GE Team focused on delivering sustainable TAT & efficiency improvements within ST MRO
- Assist in the development and implementation of a ST Repair Strategy and growth plan
- Support the ST team in the development and execution of a shop transition plan
- Develop and use data based metrics to monitor performance and champion continuous improvement
- Maintain GE business metrics providing regular updates to MRO Program Leadership team
- Implement a standardized communication process and metrics pack
- Assist in the development, reporting and analysis of first time yield in the repair processes
- Actively support & encourage the use of Lean Six Sigma and change management tools & techniques
Requirements
- Bachelor’s degree from an accredited university or college, or equivalent knowledge
- 12+ years of experience with at least 5 years in MRO environment
- Strong interpersonal, coaching and leadership skills
- Strong oral and written communication skills
- Project management experience
- Leading MRO capability development
Full Job Posting
Job Description Summary
- To work in region as part of a customer's MRO Support team providing guidance and sharing best practices across multiple workstreams.
- Ensure the skill base, process & procedures, repair strategy and growth are aligned with current business demands.
Role Overview
- Develop & support the Saudi Technic JPC team to meet current and future business needs.
- Provide oversight support for ST MRO Planning, Materials, Customer Support and Repair processes.
- Work as part of a cross functional GE Team focused on delivering sustainable TAT & efficiency improvements within ST MRO.
- Assist in the development and implementation of a ST Repair Strategy and growth plan aligned to machine capability and available repair licenses.
- Support the ST team in the development and execution of a shop transition plan.
- Develop and use data based metrics to monitor performance and to champion continuous improvement.
- Maintain GE business metrics providing regular updates to MRO Program Leadership team, project core team & senior steering committee.
- Implement a standardized communication process and metrics pack.
- Assist in the development, reporting and analysis of first time yield in the repair processes.
- Actively support & encourage the use of Lean Six Sigma and change management tools & techniques.
Required Qualifications
- Bachelor’s degree from an accredited university or college, or equivalent knowledge
- 12+ years of experience with at least 5 years in MRO environment
- Strong interpersonal, coaching and leadership skills
- Strong oral and written communication skills
Preferred Qualifications
- Strong oral and written communication skills
- CFM Engine knowledge
- Strong interpersonal and leadership skills
- Strong mentoring skills
- Demonstrated ability to analyze and resolve problems
- Lean Six Sigma Experience
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