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Customer Experience Associate
SFSN - Société Francophone de Santé Numérique
Sharjah, UAE
Full-time
Entry
Onsite
Discovered 3 days ago
Customer serviceMicrosoft OfficeBasic computer skillsCommunicationInterpersonal skillsAdministrative support
Free
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Customer serviceMicrosoft OfficeBasic computer skills
Role Overview
Customer Experience Associate supporting customers and general service operations.
Key Skills for This Role
Customer serviceMicrosoft OfficeBasic computer skillsCommunicationInterpersonal skillsAdministrative support
Full Job Posting
Position
Customer Experience Associate supporting customers and general service operations.
Employment Type
- The position is full-time.
Job Responsibilities
- Assist customers with questions, requests, and general inquiries.
- Provide friendly and professional customer service.
- Respond through phone, email, chat, and other channels.
- Help resolve basic customer issues and follow up when necessary.
- Maintain accurate customer records and service information.
- Provide information about products, services, and company policies.
- Work with other teams to address customer needs.
- Support general customer service and administrative tasks.
Minimum Requirements
- High school diploma, diploma, or equivalent qualification.
- No previous experience is required.
- Fresh graduates are welcome to apply.
- Basic computer and Microsoft Office skills.
- Good communication and interpersonal skills.
- Friendly, patient, and customer-focused.
- Responsible and attentive to detail.
- Willing to learn and develop new skills.
- Able to work independently and as part of a team.
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