Customer Data Quality Officer
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Key skills for this role
About the Role
Job Purpose Coordinate with business users for solving identified data quality issues. Participate in User Acceptance testing. Conduct business users training for New application.
Key Skills for This Role
Full Job Posting
Job Purpose
- Coordinate with business users for solving identified data quality issues.
- Participate in User Acceptance testing.
- Conduct business users training for New application.
Key Responsibilities
- To maintain high data quality standard across system by identifying issues and coordinating with business users for reporting and for corrective action.
- Participate in user acceptance testing for new business solution and working closely with business users for fast and comprehensive acceptance testing
- Conduct Business User Training for new application mainly for CRM/DBS/BI Products such as Salesforce, Tableau, DBS etc
- Provide Level 1 Support for Business Users
- Reporting and documenting Technical Issues
Job Complexity
- Excellent communication and IT organizational skill is required
- Candidate must be expert in using excel and familiar with excel formulas
- Candidate should have data entry skills and data auditing capabilities
Qualifications & Experience
- A Bachelor’s degree
- 3 to 5 years preferably with IT back ground
- Preferred training & certifications
- Microsoft Office
- CRM
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