Customer Data Analyst

• Identify and communicate patterns across customer engagements to inform product direction.
• Partner with Product to translate bespoke analyses into repeatable, platform-ready features where there's enough demand and signal from customers across the market.
• Contribute to internal documentation, playbooks, and tooling that improve the efficiency and consistency of future analytics and delivery work.
• Bring a tool-first mindset: spot manual steps that can be automated, and take initiative to improve them.

• 2+ years of professional experience in data analytics, analytics engineering, data engineering, technical consulting, or a similar role combining hands-on data work with stakeholder engagement.
• Strong SQL skills and demonstrated ability to analyse, validate, and wrangle complex or messy datasets.
• Experience building dashboards and data visualizations.
• Proficiency in Python for data analysis, transformation, and scripting.
• Ability to communicate data-driven findings clearly to both technical and non-technical audiences.
• Experience with cloud data infrastructure and modern development practices (Git, command-line environments, collaborative codebases).
• Exposure to dbt or similar ELT/ETL frameworks.
• Strong problem-solving skills and a methodical approach to troubleshooting technical issues.
• Proven problem-solving abilities and a self-starter mentality, comfortable working in a fast-paced startup environment.

• Rapidly scaling venture-backed company on the ground floor.
• Highly competitive salary, equity, and comprehensive benefits package.
• A mission that matters in an industry going through its biggest transformation in a century.
• A team worth working with — big hustle, low ego, great vibes — that’s motivated by solving difficult, meaningful problems.
• All-expenses-paid trips to Australia to co-work with your colleagues ‘down under.’
• Flexible, hybrid working environment with offices in San Francisco and Austin.

Electricity grids are undergoing the most significant transformation in a century.

The shift to renewables, the proliferation of rooftop solar, batteries, and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways.

Gridsight is the analytics platform that makes this possible.

Gridsight is a rapidly growing GridTech startup dedicated to accelerating global electrification and decarbonization.

We are an AI-powered vertical SaaS platform that enables electric utilities to modernize grid operations, accelerate DER interconnection, and unlock dynamic grid capacity.

The opportunity is enormous.

Gridsight was founded in Australia five years ago.

Since then, we’ve established a strong product–market fit and emerged as the category leader.

We are now scaling rapidly across the US with multiple Top 20 utilities, propelled by recent our Series B fundraise (announcement coming soon).

This role exists because we're growing faster than our current implementation process, and we need someone who can both roll up their sleeves to deliver today and help us build the tooling and process that makes tomorrow faster.

You'll be working at the intersection of delivery and data — close to customers, close to the commercial team, and close to the product and engineering decisions that shape what we build next.