CSOC, Security Operations Analyst
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Key skills for this role
About the Role
Commercial Bank seeks a Security Operations Analyst to monitor, detect, analyze, and respond to cybersecurity incidents. You will use various tools to protect digital assets and ensure information system integrity.
Key Skills for This Role
Responsibilities
- Continuous monitoring and review of security events, reports, alerts and CSOC dashboards to identify anomalous patterns indicative of potential security incidents
- Responsible for timely and effective response to, and management of, incidents, events, notifications, calls and other activities related to CSOC including Root Cause Analysis
- Gather relevant information and provide actionable intelligence on potential cyber security threats and incidents
- Prepare CSOC reports (for presentation if needed) on daily, weekly and monthly KRIs
- Responsible for creation and fine tuning of use cases and alerts in the CSOC monitoring environment
- Perform regular health checks on all CSOC systems and tools and ensure that all hosts are monitored and required security event logs are being collected
- Take direction and guidance from InfoSec Management to build, support and update the CSOC playbooks/processes
- Render support for the administration and configuration of security controls such as SIEM, Anti virus software, network security devices, PAM, DLP, Vulnerability Management, etc.
- Prepare security awareness messages, presentations and announcements for management, IT staff, and regular users
- Participate in regular cyber drills and CSOC exercises
Requirements
- B.Sc. degree in computer science/engineering or a related technical field
- Experience in Security Operations or Information Technology equivalent
- Strong technical background across IT network technologies and protocols including TCP/IP, UDP, DNS, SMTP, PKI
- Strong understanding of security operations concepts – perimeter defense, insider threat, kill chain analysis, threat hunting, security metrics, MITRE ATT&CK framework
- Knowledge in collecting and analyzing Netflow & Firewall logs, IPS logs, OS security logs, PCAP
- Excellent written and verbal communication skills
- Ability to work effectively in a team environment or autonomously
- Experience in APT detection, EPP/EDR, anti malware, vulnerability scanning, DLP, and threat intelligence tools
- Flexible to work in shifts to cover 24x7x365 on call operations
- Ability to work under high pressure
Full Job Posting
About Commercial Bank
- Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar’s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and profes
- By Joining us, you’ll be part of a workplace culture that fosters innovation, supports work life balance, and encourages you to reach your full potential.
- Join us in shaping the future of banking!
Job Summary
- The Security Operations Analyst will be responsible for monitoring, detecting, analyzing, and responding to cybersecurity incidents using a variety of tools and techniques.
- This role is critical in protecting the organization’s digital assets and ensuring the integrity, confidentiality, and availability of information systems.
Key Accountabilities/ Responsibilities
- Continuous monitoring and review of security events, reports, alerts and CSOC dashboards to identify anomalous patterns indicative of potential security incidents
- Responsible for timely and effective response to, and management of, incidents, events, notifications, calls and other activities related to CSOC including Root Cause Analysis
- Gather relevant information and provide actionable intelligence on potential cyber security threats and incidents
- Prepare CSOC reports (for presentation if needed) on daily, weekly and monthly KRIs
- Responsible for creation and fine tuning of use cases and alerts in the CSOC monitoring environment
- Perform regular health checks on all CSOC systems and tools and ensure that all hosts are monitored and required security event logs are being collected
- Take direction and guidance from InfoSec Management to build, support and update the CSOC playbooks/processes
- Render support for the administration and configuration of security controls such as SIEM, Anti virus software, network security devices, PAM, DLP, Vulnerability Management, etc.
- Prepare security awareness messages, presentations and announcements for management, IT staff, and regular users
- Participate in regular cyber drills and CSOC exercises
Other Accountabilities
- Identify and communicate daily all critical items requiring the attention of senior management and coordinate with relevant teams to provide necessary remediation action
- Perform exception reviews, due diligence activities and risk assessment when required
- Facilitate technology audit and control remediation activities to ensure items are closed in a timely manner
- Manage all documentation related to information security incidents
- Resolve technical security queries; research, investigate and provide control recommendations to address risk
Key Competencies
- Strong technical background across IT network technologies and protocols including TCP/IP, UDP, DNS, SMTP, PKI, etc.
- Strong understanding of security operations concepts – perimeter defense, insider threat, kill chain analysis, threat hunting, security metrics, MITRE ATT&CK framework
- Knowledge in collecting and analyzing Netflow & Firewall logs, IPS logs, OS security logs, PCAP, etc.
- Excellent written and verbal communication skills
- Can work effectively in a team environment or autonomously
- Experience in APT detection, EPP/EDR, anti malware, vulnerability scanning, DLP, and threat intelligence tools
- Flexible to work in shifts to cover 24x7x365 on call operations
- Ability to work under high pressure
Qualifications & Experience
- B.Sc. degree in computer science/engineering or a related technical field
- Experience in Security Operations or Information Technology equivalent.
Why Commercial Bank
- Best Performing Bank in Qatar in The Banker’s prestigious Top 1000 World Banks Rankings 2025.
- Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
- An Innovation Driven, Digital First Environment where employees work with the latest tools and technologies to redefine banking
- Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives.
- A focus on Employee Well being & Work Life Balance, ensuring a healthy and supportive environment for all team members
- Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance
- A strong Commitment to Diversity, Equity & Inclusion, fostering a culture that values every individual’s unique perspective
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