CRO & Marketing Automation Specialist
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Key skills for this role
About the Role
Medetoné is seeking a CRO & Marketing Automation Specialist to analyze user behavior, improve website conversion rates, and implement marketing automation strategies. The ideal candidate has proven e-commerce CRO experience, preferably with Shopify, and skills in A/B testing and marketing automation platforms.
Key Skills for This Role
Responsibilities
- Analyse user behaviour, customer journeys, and website performance to identify opportunities for conversion rate improvement
- Develop and implement data driven CRO strategies to increase website conversions and enhance user experience
- Conduct A/B testing and analyse results to optimise landing pages, product pages, checkout flows, and other key conversion points
- Monitor and interpret website analytics, providing actionable insights and recommendations
- Work closely with design, marketing, and development teams to implement optimisation initiatives
- Develop and manage marketing automation campaigns across email, SMS, and WhatsApp channels
- Identify opportunities to improve customer engagement, retention, and lifecycle marketing through automated customer journeys
- Stay up to date with CRO, e commerce, and marketing automation best practices and emerging technologies
Requirements
- Proven experience in a CRO focused role within an e commerce environment
- Strong understanding of user behaviour analysis, customer journey mapping, and conversion optimisation
- Experience with Shopify and e commerce platforms
- Proficiency in website analytics and reporting tools
- Experience with marketing automation platforms and customer engagement tools
- Knowledge of email marketing, SMS marketing, and WhatsApp marketing automation
- Experience designing, implementing, and analysing A/B tests
- Qualification or background in design is highly regarded
- Strong analytical, problem solving, and communication skills
Full Job Posting
Role Overview
- We are seeking a dedicated and motivated CRO & Marketing Automation Specialist to join our growing team on a part time basis, with the potential to transition into a full time role in the future.
- The ideal candidate will be a specialist in Conversion Rate Optimisation (CRO) with proven experience in e commerce, preferably using Shopify.
- This role will focus on analysing user behaviour, improving website performance, increasing conversion rates, and implementing marketing automation strategies across multiple customer communication channels.
Key Responsibilities
- Analyse user behaviour, customer journeys, and website performance to identify opportunities for conversion rate improvement.
- Develop and implement data driven CRO strategies to increase website conversions and enhance the overall user experience.
- Conduct A/B testing and analyse results to optimise landing pages, product pages, checkout flows, and other key conversion points.
- Monitor and interpret website analytics, providing actionable insights and recommendations to improve performance.
- Work closely with design, marketing, and development teams to implement optimisation initiatives.
- Develop and manage marketing automation campaigns across email, SMS, and WhatsApp channels.
- Identify opportunities to improve customer engagement, retention, and lifecycle marketing through automated customer journeys.
- Stay up to date with CRO, e commerce, and marketing automation best practices and emerging technologies.
Skills & Experience
- Proven experience in a CRO focused role within an e commerce environment.
- Strong understanding of user behaviour analysis, customer journey mapping, and conversion optimisation.
- Experience with Shopify and e commerce platforms.
- Proficiency in website analytics and reporting tools.
- Experience with marketing automation platforms and customer engagement tools.
- Knowledge of email marketing, SMS marketing, and WhatsApp marketing automation.
- Experience designing, implementing, and analysing A/B tests.
- Qualification or background in design is highly regarded.
- Strong analytical, problem solving, and communication skills.
Why Work With Us?
- At Medetoné, we are committed to creating a dynamic, innovative workplace where every team member has the opportunity to make a real impact.
- You’ll be joining a growing company that’s at the forefront of healthcare innovation, with the chance to contribute to exciting projects that are transforming patient care.
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