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indeed

CRM & Marketing Automation Specialist

Uniquie Homes Worldwide Properties LLC
Abu Dhabi, UAE
Full Time
Mid
Onsite
AED 8,000/month / month
1 weeks ago
CRM AdministrationMarketing AutomationHubSpotSalesforceLead ScoringData Analysis
Free

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Job Summary

  • We are looking for a highly analytical and technology driven CRM & Marketing Automation Specialist to own and optimize our customer relationship management (CRM) ecosystem and marketing automation strategy.

Key Responsibilities

  • Manage, maintain, and optimize the company's CRM platform to ensure data accuracy, operational efficiency, and a seamless sales workflow.
  • Design and implement automated lead distribution workflows based on predefined business rules, sales territories, agent availability, and lead quality.
  • Build and optimize WhatsApp, email, SMS, and CRM automation journeys to improve customer engagement and lead nurturing.
  • Develop lead scoring models that prioritize high value prospects and improve sales team productivity.
  • Monitor lead response times, follow up activities, pipeline movement, and sales performance to ensure no opportunity is missed.
  • Analyze customer journeys and conversion funnels to identify bottlenecks and recommend improvements that increase conversion rates.
  • Create automated dashboards and weekly performance reports covering lead generation, conversion metrics, sales pipeline health, campaign performance, and CRM activity.
  • Collaborate with marketing and sales teams to optimize lead management processes and improve customer acquisition performance.
  • Integrate CRM platforms with marketing tools, advertising platforms, websites, and third party applications to streamline data flow and reporting.
  • Develop and maintain CRM workflows, automation rules, templates, segmentation, and lifecycle campaigns.
  • Conduct regular CRM audits to improve data quality, eliminate duplicates, and ensure compliance with internal processes.
  • Identify opportunities to automate repetitive tasks, reduce manual work, and improve operational efficiency across the customer lifecycle.

Qualifications Required

  • 3+ years of experience in CRM administration, marketing automation, sales operations, or customer lifecycle management.
  • Hands on experience with CRM platforms such as HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics, or similar systems.
  • Experience building automated workflows, lead nurturing campaigns, and customer journey automation.
  • Strong understanding of lead management, pipeline optimization, customer segmentation, and conversion tracking.
  • Experience with email marketing platforms, WhatsApp Business automation, and marketing automation tools.
  • Advanced analytical skills with the ability to interpret data and translate insights into business improvements.
  • Strong knowledge of reporting tools, dashboards, and CRM analytics.
  • Excellent organizational, communication, and problem solving skills.

Compensation

  • Pay: AED8,000.00 AED10,000.00 per month

Work Location

  • In person

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