CRM Implementation Project Manager (L3)
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Key skills for this role
About the Role
Manage CRM implementation, coordinate with stakeholders, report progress, and ensure workflow alignment with strong organizational skills in project management.
Key Skills for This Role
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Key Responsibilities
- Project Execution:
- Manage the day-to-day implementation tasks of the CRM, ensuring the project remains on schedule and aligned with strategic instructions.
- Stakeholder Coordination:
- Interact with all relevant business units and commercial teams to capture specific workflow needs and ensure the CRM delivers localized value.
- Progress Reporting:
- Maintain clear documentation and provide regular updates on implementation health, risks, and resource alignment.
- Workflow Alignment:
- Ensure that the CRM configuration reflects the organization's operational reality and supports automated task management.
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