Credit Operations Officer
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Key skills for this role
About the Role
Rize, a rent-now-pay-later platform in Saudi Arabia, seeks a Credit Operations Officer to manage financing applications, contract preparation, and cross-functional coordination. Requires 1-3 years experience in credit operations, fintech, or banking, and fluency in English and Arabic.
Key Skills for This Role
Responsibilities
- Review and process financing applications in line with company policies and SLAs
- Prepare, create, and validate contracts within internal systems
- Follow up with customers, landlords, and internal teams for missing documents and approvals
- Monitor application pipelines and ensure timely processing and completion
- Conduct quality checks on applications and customer documentation before final processing
- Coordinate with Risk, Sales, Legal, Collections, and Customer Experience teams
- Ensure accuracy of customer data and contract information within systems
- Support operational reporting and maintain trackers using Excel and dashboards
- Escalate operational issues, delays, or policy exceptions when needed
- Support process improvement initiatives and operational efficiency projects
Requirements
- Bachelor’s degree in Finance, Business Administration, Accounting, Economics, MIS, or related field
- 1–3 years of experience in credit operations, banking, fintech, or related operational roles
- Strong attention to detail and organizational skills
- Good communication skills in English and Arabic
- Good knowledge of Microsoft Excel and operational systems
- Ability to work in a fast paced environment and manage multiple tasks
- Strong sense of ownership and accountability
Full Job Posting
Job Summary
- We are looking for a motivated and detail oriented Credit Operations Officer to support and manage the daily credit operations process.
- The role involves reviewing financing applications, preparing contracts, following up on missing documents, coordinating with internal teams, and ensuring smooth operational workflow across the credit lifecycle.
- This role is ideal for someone with strong operational, communication, and organizational skills who wants to grow within fintech, credit operations, and risk management.
What will you be doing?
- Review and process financing applications in line with company policies and SLAs.
- Prepare, create, and validate contracts within internal systems.
- Follow up with customers, landlords, and internal teams for missing documents and approvals.
- Monitor application pipelines and ensure timely processing and completion.
- Conduct quality checks on applications and customer documentation before final processing.
- Coordinate with Risk, Sales, Legal, Collections, and Customer Experience teams.
- Ensure accuracy of customer data and contract information within systems.
- Support operational reporting and maintain trackers using Excel and dashboards.
- Escalate operational issues, delays, or policy exceptions when needed.
- Support process improvement initiatives and operational efficiency projects.
You're a perfect match if you have
- Bachelor’s degree in: Finance, Business Administration, Accounting, Economics, MIS, or related field
- 1–3 years of experience in credit operations, banking, fintech, or related operational roles is preferred.
- Strong attention to detail and organizational skills.
- Good communication skills in English and Arabic.
- Good knowledge of Microsoft Excel and operational systems.
- Ability to work in a fast paced environment and manage multiple tasks.
- Strong sense of ownership and accountability.
Preferred Skills
- Understanding of Ejar operations.
- Analytical and problem solving mindset.
- Time management and multitasking ability.
- Professional communication and follow up skills.
- Ability to work cross functionally with multiple stakeholders.
What You Will Learn / Gain
- End to end credit operations workflow in a fintech environment.
- Contract creation and financing processes.
- Customer onboarding and verification procedures.
- Risk and compliance operational practices.
- Portfolio and operational performance monitoring.
- Cross functional collaboration within Risk, Legal, Collections, and Operations teams.
Benefits
- Competitive salary package in USD or SAR.
- Diverse International team.
- Innovation: Shape the future of Proptech.
- Direct Impact: See your ideas come to life.
- Fast paced Learning: Grow personally and professionally.
- Creative Freedom: Take the reins, innovate, and push boundaries.
- Close knit Community: Collaborative, supportive team.
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