Credit Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Kempinski Hotels is looking for a Credit Manager to oversee credit and collection operations, minimize bad debt, and maximize cash flow. The role requires evaluating credit applications, managing accounts receivable, and preparing financial reports.
Key Skills for This Role
Responsibilities
- Evaluate and process credit applications for corporate accounts, wholesale agents, and large groups/events.
- Establish credit limits and payment terms based on credit bureau reports, financial statements, and reference checks.
- Monitor guest ledgers, city ledgers, and advanced deposit ledgers for potential credit risks or discrepancies.
- Review and approve high balance guest accounts daily during their stay.
- Oversee the timely billing of all city ledger accounts (accounts receivable).
- Follow up diligently on overdue invoices via phone, email, and formal correspondence.
- Coordinate with Sales and Events teams to resolve billing disputes or client queries.
- Manage the collection process for delinquent accounts, including coordinating with external legal or collection agencies.
- Prepare and analyze monthly Aging Reports (Accounts Receivable aging).
- Conduct monthly credit meetings with the Director of Finance and General Manager.
- Maintain an accurate provision for doubtful accounts and recommend bad debt write offs.
- Ensure accurate month end closing procedures for the accounts receivable module.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- 3–5 years of experience in credit and collections, ideally within the hospitality industry
- Proficiency with Hospitality Property Management Systems (PMS) such as Opera, Fidelio, or Infor HMS
- Strong command of accounting software and Advanced MS Excel
- Exceptional negotiation and conflict resolution skills
- Strong analytical skills with an eye for detail
- Excellent written and verbal communication skills
Full Job Posting
Description
- The Credit Manager is a key leadership role within the hotel’s finance and accounting department, responsible for overseeing credit and collection operations, minimizing bad debt exposure, and maximizing cash flow.
Key Responsibilities
- Evaluate and process credit applications for corporate accounts, wholesale agents, and large groups/events.
- Establish credit limits and payment terms based on credit bureau reports, financial statements, and reference checks.
- Monitor guest ledgers, city ledgers, and advanced deposit ledgers for any potential credit risks or discrepancies.
- Review and approve high balance guest accounts daily during their stay.
- Oversee the timely billing of all city ledger accounts (accounts receivable).
- Follow up diligently on overdue invoices via phone, email, and formal correspondence.
- Coordinate with the Sales and Events teams to resolve billing disputes or client queries that may delay payment.
- Manage the collection process for delinquent accounts, including coordinating with external legal or collection agencies if necessary.
- Prepare and analyze monthly Aging Reports (Accounts Receivable aging).
- Conduct monthly credit meetings with the Director of Finance and General Manager to review outstanding debts and write off risks.
- Maintain an accurate provision for doubtful accounts and recommend bad debt write offs when necessary.
- Ensure accurate month end closing procedures for the accounts receivable module.
Skills, Knowledge and Expertise
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 3–5 years of experience in credit and collections, ideally within the hospitality industry (luxury or large scale hotel experience is highly preferred).
- Proficiency with Hospitality Property Management Systems (PMS) such as Opera, Fidelio, or Infor HMS.
- Strong command of accounting software and Advanced MS Excel.
- Exceptional negotiation and conflict resolution skills.
- Strong analytical skills with an eye for detail.
- Excellent written and verbal communication skills to handle sensitive financial conversations with high profile clients.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Kempinski Hotels
Waiter
Doha, QAT
Kempinski Hotels seeks a Waiter to deliver flawless fine-dining experiences at a high-end restaurant in Doha. Requires deep culinary knowledge, flawless etiquette, and ability to anticipate guest needs. Full-time positio
Waiter
Doha, QAT
Kempinski Hotels seeks a Waiter to deliver flawless fine-dining experiences in Doha. The role requires deep culinary knowledge, impeccable etiquette, and the ability to anticipate guest needs. Candidates must have proven
Marketing Intern
Dubai, UAE
Kempinski Hotels seeks a Marketing Intern to assist the Marketing Director in promoting the hotel and its outlets. The role involves administrative support, coordinating marketing activities, and ensuring brand complianc
Hostess
Doha, QAT
Kempinski Hotels is hiring a Hostess for its Food & Beverage department in Doha. The role involves serving food and beverages, providing courteous and efficient service, and maintaining high standards of personal appeara
Bartender
Doha, QAT
Kempinski Hotels in Doha seeks a Bartender to mix and serve beverages, deliver exceptional customer service, and maintain a clean bar environment. The role requires previous bartending experience, knowledge of cocktails
Waiter
Doha, QAT
Kempinski Hotels in Doha seeks a Waiter to deliver a flawless fine-dining experience. The role requires deep culinary knowledge, flawless etiquette, and the ability to anticipate guest needs. Candidates must have proven
Kids Club Attendant
Doha, QAT
Kempinski Hotels in Doha is seeking a Kids Club Attendant to create a safe and memorable experience for young guests. Responsibilities include supervising children, planning activities, maintaining facilities, and handli
Financial Controller
Doha, QAT
Kempinski Hotels is seeking a Financial Controller to oversee all financial operations at their Doha property. The role involves financial reporting, budgeting, internal controls, audit, cash flow management, and team le
Waiter
Doha, QAT
Waiter
Doha, QAT
Marketing Intern
Dubai, UAE
Hostess
Doha, QAT
Bartender
Doha, QAT
Waiter
Doha, QAT
Kids Club Attendant
Doha, QAT
Financial Controller
Doha, QAT