Credit Controller
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Key skills for this role
About the Role
Millennium Hotels and Resorts MEA seeks a Credit Controller to manage accounts receivable, monitor outstanding balances, and ensure timely collections. The role requires 2-5 years of experience in credit control or accounts receivable, preferably in hospitality.
Key Skills for This Role
Responsibilities
- Manage the collection of outstanding payments and ensure timely settlement of accounts.
- Monitor customer credit limits and payment terms in accordance with company policies.
- Review and reconcile customer accounts to maintain accurate financial records.
- Follow up on overdue accounts and resolve payment related queries professionally and efficiently.
- Prepare aging reports and provide regular updates on collection performance.
- Investigate and resolve billing discrepancies and account disputes.
- Support month end closing activities related to accounts receivable.
- Collaborate closely with Sales, Front Office, Reservations, and Finance teams to ensure smooth billing and collection processes.
- Assist in reducing bad debt exposure through effective credit control practices.
- Ensure compliance with internal controls, financial policies, and audit requirements.
Requirements
- 2–5 years of experience in Credit Control, Accounts Receivable, or a similar finance role.
- Previous hospitality experience is highly preferred.
- Strong understanding of credit management and collection procedures.
- Excellent communication, negotiation, and relationship building skills.
- High attention to detail with strong analytical and problem solving abilities.
- Proficiency in Microsoft Excel and financial systems.
- A proactive, organized, and results oriented approach.
Full Job Posting
Role Overview
- Millennium Hotels & Resorts is looking for a proactive and results driven Credit Controller to join our Finance team.
- This is an excellent opportunity for a motivated individual who thrives in a fast paced hospitality environment and is passionate about maintaining healthy cash flow, minimizing credit risk, and supporting business growth.
- As a Credit Controller, you will play a vital role in managing accounts receivable, monitoring outstanding balances, ensuring timely collections, and maintaining strong relationships with clients and business partners.
What You'll Be Doing
- Managing the collection of outstanding payments and ensuring timely settlement of accounts.
- Monitoring customer credit limits and payment terms in accordance with company policies.
- Reviewing and reconciling customer accounts to maintain accurate financial records.
- Following up on overdue accounts and resolving payment related queries professionally and efficiently.
- Preparing aging reports and providing regular updates on collection performance.
- Investigating and resolving billing discrepancies and account disputes.
- Supporting month end closing activities related to accounts receivable.
- Collaborating closely with Sales, Front Office, Reservations, and Finance teams to ensure smooth billing and collection processes.
- Assisting in reducing bad debt exposure through effective credit control practices.
- Ensuring compliance with internal controls, financial policies, and audit requirements.
What We're Looking For
- 2–5 years of experience in Credit Control, Accounts Receivable, or a similar finance role.
- Previous hospitality experience is highly preferred.
- Strong understanding of credit management and collection procedures.
- Excellent communication, negotiation, and relationship building skills.
- High attention to detail with strong analytical and problem solving abilities.
- Proficiency in Microsoft Excel and financial systems.
- A proactive, organized, and results oriented approach.
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