Credit Control Supervisor / Manager

Doha, Qatar

Key Responsibilities

• Follow-up with all the customers in a daily basis to ensure the payments and solve their accounts problem to get the monthly collection target.
• Review collection reports to ascertain status of collections-and-balances outstanding and evaluate effectiveness of current collection policies and procedures and reporting to the business support manager.
• Visit the top customers on regular basis to maintain a strong relationship with them and to resolve any issues that could delay the collection process.
• Proactive in managing credit risk and escalating it to the Business support manager and Area manager.
• Looks for ways to improve debt collection processes.
• Prepare and send an official reminder letter to the defaulting customers.
• Directly manage the Business Support officer and the collectors regarding the payments collection, Invoices, and credit notes properly submissions.
• Review with the branch accountant regarding the customers reconciliations and make sure that everything is going smoothly and solve the problems, if any.
• Review and advise the opening of new accounts and orders for previously blocked accounts.
• Prepare all the documents required and send it to the business support manager to coordinate with the lawyer regarding to the customers transferred to the legal affairs.
• Collaborate and coordinate with the accounting and sales team to ensure that all the payments and Credit notes were booked properly.

Responsibilities

• Achieve 100% of the area yearly collection target
• Clear all the old balance above 360 days with a clear plan

Must Have

• University degree in Accounting, Finance or similar field and experience in similar or related industries
• Minimum of five (5) years of experience in finance / credit related role with strong knowledge of cash flow management
• Must be able to do reduction in DSOs and achieving monthly collection target.
• Timely and accurate month-end closing
• Be able to do reporting and resolution of issues through KPI reporting and management.
• Nice to have
• Strong organization skills
• Analytical skills
• Communication skills
• Familiarity with data entry and analysis
• Ability to listen to customers and negotiate solutions

What's great in the job?

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company