Course Enrollment Advisor
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About the Role
Job Information Date Opened 06/04/2026Job Type Full timeIndustry TrainingCity Abu DhabiState/Province Abu DhabiCountry United Arab EmiratesZip/Postal Code 51133### Job Description Eton Institute is seeking a dynamic and customer-oriented Course Enrollment Advisor to join our Abu Dhabi team.
Key Skills for This Role
Full Job Posting
06 And 04 And 2026**Job Type
**Full time**Industry
United Arab Emirates**Zip And Postal Code
**51133**### **Job Description**
Eton Institute is seeking a dynamic and customer-oriented Course Enrollment Advisor to join our Abu Dhabi team.
This role combines sales, customer service, learner support, and office administration responsibilities, making it ideal for a professional who enjoys a varied and fast-paced environment.
Key Responsibilities
- Convert enquiries into enrolments through phone, email, online, walk-in, and face-to-face consultations.
- Advise prospective learners on language courses, professional training, and educational solutions.
- Achieve monthly sales and enrolment targets while delivering exceptional customer service.
- Handle enquiries professionally and ensure timely follow-up on leads, quotations, and registrations.
- Support learner onboarding and maintain accurate CRM records.
- Assist with class assignments, training material distribution, and resolving learner or teacher concerns.
- Provide reception coverage and support the day-to-day operation of the centre.
- Support office management activities, maintain common areas, and assist with office opening and closing procedures when required.
- Work closely with internal departments to ensure a seamless learner experience.
Requirements
- Minimum 2 years of experience in sales, customer service, enrolment, administration, or a similar role.
- Strong communication, organizational, and interpersonal skills.
- Excellent spoken and written English.
- Bachelor's Degree or equivalent qualification.
- Experience with CRM systems such as ZOHO or Salesforce is an advantage.
- Previous experience within the education, training, or language learning industry is preferred.
- If you are passionate about customer service, sales, and helping learners achieve their goals, we would love to hear from you.
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