Cost Analyst, Managed Services

Job Summary

Key Responsibilities

• Process and audit telecom invoices.
• Assign G/L coding when system-generated coding is unavailable.
• Reconcile outstanding balances, adjustments, and credits.
• Investigate and resolve system audit exceptions.
• Validate and document any billing or service change activity.
• Create disputes for invalid or incorrect billing charges.
• Develop subject matter expertise (SME) in client ordering, provisioning, payables, and billing systems accessible to the team.
• Understand vendor spend and billing terms, including contracts, service guides, price lists, ICAs, and other related commercial documents.
• Understand the client’s contract repository structure and associated documentation.
• Learn and utilize Business Objects , the reporting tool within the application.
• Maintain proficiency in Microsoft Office applications.
• Support client requests related to assigned accounts and vendors.
• Assist with reconciliation activities for claims assigned to specific vendor accounts.
• Review and promptly address vendor responses marked as “Auditor Review.”