Coord-Housekeeping
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Key skills for this role
About the Role
The Housekeeping Coordinator assists in managing daily housekeeping activities, coordinating with other departments, and ensuring room status accuracy. Requires at least 1 year of related work experience and a high school diploma.
Key Skills for This Role
Responsibilities
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
- Assist Housekeeping management in managing daily activities
- Act as a liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms with the Front Desk
- Prepare and distribute room assignments to Housekeeping staff
- Record, monitor, and update list of 'Do Not Disturb' rooms
- Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms
- Complete required Housekeeping paperwork
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
Full Job Posting
Position Summary
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Responsibilities
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare and distribute room assignments to Housekeeping staff.
- Record, monitor, and update list of 'Do Not Disturb' rooms.
- Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list.
- Complete required Housekeeping paperwork.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
- Ensure adherence to quality expectations and standards.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely.
- Enter and locate work related information using computers.
Preferred Qualification
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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