Content operations lead

Manage editorial calendars, delivery schedules, capacity planning, and resource visibility.

• Ensure proactive thought leadership programs are protected from reactive business requests.

Ensure proactive thought leadership programs are protected from reactive business requests.

Establish and maintain operational standards, workflows, documentation, and governance practices.

Program management and execution

Coordinate content programs across thought leadership, campaigns, executive communications, events, digital experiences, and marketing initiatives.

Partner with stakeholders to clarify requirements, identify dependencies, and maintain delivery readiness.

• Manage risks, bottlenecks, competing priorities, and escalation paths.

Manage risks, bottlenecks, competing priorities, and escalation paths.

Coordinate SME engagement, interviews, review cycles, and publishing workflows.

AI-enabled workflow optimization

Lead adoption of AI-assisted content workflows, including Gemini Gems and related productivity tools.

Identify opportunities to automate repetitive processes and improve operational efficiency.

Partner with content teams to improve workflow maturity, content discoverability, and knowledge management.

Reporting and planning

Deliver quarterly content operations reviews, capacity assessments, and performance insights.

Analyze content workflow metrics and identify opportunities for optimization.

Support annual, quarterly, and campaign planning activities with operational recommendations.

What you will lead

Content intake process

Editorial calendar management

Capacity planning and workload visibility

Workflow governance

Delivery tracking and reporting

Publishing readiness

Risk management and escalation coordination

Required qualifications

• Experience in content operations, program management, editorial operations, marketing operations, or related functions.

Experience in content operations, program management, editorial operations, marketing operations, or related functions.

Proven experience managing complex content workflows and cross-functional stakeholders.

Strong project management and organizational skills.

• Experience working with workflow platforms such as Wrike, Asana, Monday.com, Jira, or similar systems.

Experience working with workflow platforms such as Wrike, Asana, Monday.com, Jira, or similar systems.

Ability to manage multiple priorities in a fast-paced environment.

Strong analytical and problem-solving skills.

• Excellent communication and stakeholder management capabilities.

About you

Systems thinker: You see workflows as interconnected systems, not isolated tasks. You identify bottlenecks and improve them.

Early warning mindset: You flag risks before they become crises. You're proactive, not reactive.

Collaborative: You support teams and remove obstacles; you don't micromanage or control.

Organized: You bring clarity to complexity. People know what to expect because you make processes transparent.

Detail-oriented: You notice when things are off track. You catch inconsistencies and errors.

Intellectually curious: You want to understand why things work. You improve continuously based on what you learn.