Consultant, Crisis Communications

We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.

The Crisis & Litigation team supports clients in navigating complex, fast-moving situations through strategic communications. A successful Consultant is confident in a fast-paced, entrepreneurial environment and brings precision, adaptability, and a strong attention to detail. Candidates must be able to build strong relationships with colleagues, adapt to varying work styles and remain open to diverse perspectives to enhance work processes, address client needs and contribute to firm development, as applicable. Some travel may be required.

What You’ll Do

As a Consultant, you will play a key role in supporting team members in the development and execution of communications materials and strategies that help clients navigate high-velocity, multi-stakeholder crises. You will work closely with our professionals and senior leaders across FTI’s Crisis communications practice, spanning areas such as litigation, complex issues management, cybersecurity & data privacy, government investigations, employment issues, operational incidents and crisis preparedness. In this role, you will leverage communications strategies to reach an array of stakeholder groups (employees, customers, suppliers, regulators and other third parties), ensuring that client messages are delivered clearly and effectively throughout the lifecycle of a crisis. Through this work, you will gain the subject-matter knowledge and experience needed to successfully advise clients.

You will conduct research that informs client development and new business opportunities, help develop messaging and materials, and collaborate with colleagues across practice areas and geographies to holistically address client challenges. Consultants are expected to stay up-to-date on key issues and current events for clients, as well as broader business trends.

Key responsibilities include, but are not limited to:

Client Delivery

Develop a basic understanding of each client's business, industry, and key stakeholders

Stay up-to-date on key media trends and keep clients apprised of new developments

Conduct thorough, accurate research to support client projects and deliverables, including succinct issue briefings for senior team leaders

Support client teams to deliver high-quality work in a timely manner that aligns with business objectives

Draft a range of client materials, such as internal communications, stakeholder messaging and presentations under the guidance of senior team members

Partner with professionals and senior leaders to address client needs and concerns

Business Development

Collaborate with colleagues and provide tactical support to team members as needed, including conducting research for and developing new business pitches, etc.

Support the development of new service offerings that address emerging needs in the market

Demonstrate a high level of integrity and proactively ask questions to ensure responsible management of firm and client data

How You’ll Grow

Direct access to leadership with defined long-term career planning will ensure you continue to develop your skills as a communications and change management practitioner. This position also allows the unique opportunity to partner with internal teams in various specialty areas to tackle a myriad of high visibility client challenges across industries. With an emphasis on a collaborative team approach, we all learn from each other as we share diverse perspectives and ways of working to best meet client challenges and continue to grow the firm. Under the guidance of an assigned coach and informal mentorship, you will have the opportunity to hone your skills and explore your interests while receiving encouragement and feedback in support of your professional development and goals. You will also find support from Employee Resource Groups, affinity groups dedicated to cultivating a safe and inclusive company environment.

What You Will Need To Succeed

Basic Qualifications

Bachelor's degree in a relevant field

1+ years of experience in communications and/or another related field (public relations, journalism, politics, business, etc.)

Ability to travel to clients and FTI office(s) as needed

Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide sponsorship

Preferred Qualifications

Strong quantitative and qualitative research skills

Excellent written and oral presentation skills

The ability to multi-task (e.g., managing priorities between multiple client assignments)

Ability to stay well organized, meet deadlines and manage time effectively

Demonstrated accuracy and attention to detail

Ability to establish positive relationships with a wide variety of individuals

Proficient skills in Word, PowerPoint and Excel

A high level of integrity and sensitivity to confidential information

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FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Minimum Pay: $68,000 Maximum Pay: $91,000 Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.