Commercial Excellence Manager - Gulf
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Key skills for this role
About the Role
STADA seeks a Commercial Excellence Manager to drive commercial excellence initiatives across Gulf+ markets. The role focuses on go-to-market strategies, performance management, CRM analytics, and sales force effectiveness in a pharmaceutical environment.
Key Skills for This Role
Responsibilities
- Define commercial excellence strategy, priorities, and annual objectives in partnership with senior management
- Lead development and execution of GTM strategies across Gulf+ markets
- Manage and optimize CRM systems (IQVIA OCE) and market data to support commercial decision making
- Define, track, and optimize field force KPIs: targeting, call frequency, coverage, and productivity
- Build and maintain Power BI dashboards with DAX based KPIs and automated data refresh
- Support market access and pricing effectiveness through data analysis and process optimization
Requirements
- 8 12 years in Commercial Excellence, SFE, or Business Analytics within pharma or consumer health
- Proven multi market / Gulf Cluster background
- IQVIA/IMS data analysis experience
- IQVIA OCE / Veeva CRM, Salesforce administration
- Advanced Excel & PowerPoint; Power BI (DAX, Power Query)
- Executive communication; ability to distill complex data into clear narratives
Full Job Posting
Job Summary
- The Commercial Excellence Manager is responsible for defining, implementing, and driving commercial excellence initiatives across Gulf+ markets to enhance the effectiveness of sales, marketing, and market access functions.
- The role partners closely with senior leadership and cross functional teams to optimize commercial processes, improve performance visibility, and support sustainable revenue growth.
Key Responsibilities
- Partner with senior management to define commercial excellence strategy, priorities, and annual objectives.
- Translate strategic priorities into structured initiatives, roadmaps, and measurable action plans.
- Establish governance frameworks ensuring consistency, transparency, and accountability across commercial processes.
- Lead development and execution of GTM strategies across Gulf+ markets, covering product launches, channel optimization, and customer segmentation.
- Manage and optimize CRM systems (IQVIA OCE) and market data to support commercial decision making.
- Lead weekly and monthly performance reporting: data analysis, insights generation, and dashboard updates.
- Define, track, and optimize field force KPIs: targeting, call frequency, coverage, and productivity.
- Act as a key member of the SFE Compliance Committee, ensuring adherence to internal policies and ethical standards.
- Define, monitor, and refine commercial KPIs in collaboration with Sales, Marketing, and Market Access teams.
- Build and maintain Power BI dashboards with DAX based KPIs and automated data refresh.
- Optimize marketing processes, tools, and resource utilization to improve effectiveness and ROI.
- Support initiatives improving market access and pricing effectiveness through data analysis and process optimization.
What We're Looking For
- 8 12 years in Commercial Excellence, SFE, or Business Analytics within pharma or consumer health; proven multi market / Gulf Cluster background.
- IQVIA/IMS data analysis; IQVIA OCE / Veeva CRM, Salesforce administration.
- Advanced Excel & PowerPoint; Power BI (DAX, Power Query); CLM platforms.
- Executive communication; ability to distill complex data into clear narratives; comfortable navigating matrix organizations.
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