Commercial Director, Four Seasons Riyadh
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Key skills for this role
About the Role
Four Seasons Hotel Riyadh is seeking a Commercial Director to lead the overall commercial strategy and business performance. You will oversee Sales, Marketing, Revenue Management, Reservations, and PR teams to maximize revenue and market share.
Key Skills for This Role
Responsibilities
- Develop and execute the resort’s overall commercial strategy aligned with business objectives and Four Seasons standards
- Lead and manage the Sales, Marketing, Revenue Management, Reservations, and PR teams
- Identify new revenue opportunities and business segments to maximize profitability and market share
- Drive forecasting, budgeting, and commercial planning processes
- Monitor market trends, competitor activity, and business performance to develop strategic action plans
- Ensure alignment between operational and commercial teams to achieve business goals
- Build and maintain strong relationships with key accounts, partners, luxury travel advisors, and corporate clients
- Oversee sales activities across all market segments including leisure, corporate, wholesale, and group business
- Oversee marketing, branding, digital presence, and public relations strategies
- Oversee pricing strategies, forecasting, inventory management, and distribution channels
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or related field preferred
- Minimum 7–10 years of commercial leadership experience within luxury hospitality
- Strong background in Sales, Marketing, Revenue Management, and business development
- Proven leadership and team management skills
- Strong analytical, financial, and strategic planning abilities
- Excellent communication, negotiation, and presentation skills
- Strong understanding of luxury hospitality market trends and customer expectations
- Excellent verbal and written communication skills in English; Arabic is an advantage
Full Job Posting
About the role
- As Director of Commercial, you will play a key leadership role in driving the overall commercial strategy and business performance of Four Seasons Riyadh Hotel.
- You will be responsible for maximizing revenue, market share, brand positioning, and profitability across all commercial functions including Sales, Marketing, Revenue Management, Reservations, Public Relations, and Digital Marketing.
Area of Responsibility
- Develop and execute the resort’s overall commercial strategy aligned with business objectives and Four Seasons standards.
- Lead and manage the Sales, Marketing, Revenue Management, Reservations, and PR teams.
- Identify new revenue opportunities and business segments to maximize profitability and market share.
- Drive forecasting, budgeting, and commercial planning processes.
- Monitor market trends, competitor activity, and business performance to develop strategic action plans.
- Ensure alignment between operational and commercial teams to achieve business goals.
- Build and maintain strong relationships with key accounts, partners, luxury travel advisors, and corporate clients.
- Oversee sales activities across all market segments including leisure, corporate, wholesale, and group business.
- Support international sales trips, trade shows, client events, and networking opportunities.
- Ensure achievement of sales targets and revenue objectives.
- Oversee marketing, branding, digital presence, and public relations strategies.
- Ensure all marketing initiatives reflect Four Seasons brand standards and positioning.
Knowledge and Skills
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or related field preferred.
- Minimum 7–10 years of commercial leadership experience within luxury hospitality.
- Strong background in Sales, Marketing, Revenue Management, and business development.
- Proven leadership and team management skills.
- Strong analytical, financial, and strategic planning abilities.
- Excellent communication, negotiation, and presentation skills.
- Strong understanding of luxury hospitality market trends and customer expectations.
- Ability to build strong relationships internally and externally.
- Experience with hotel systems, revenue management tools, and CRM platforms preferred.
- Excellent verbal and written communication skills in English; Arabic is an advantage.
What to Expect
- Competitive Net Salary in a Tax Free Environment
- Housing provided
- Transportation Allowance
- 30 Days Vacation
- 10 Public Holidays per Year
- Paid Home Leave Tickets
- Complimentary Employee Meals
- Medical Insurance
- Life Insurance
- Employee Assistance Program
- Worldwide Complimentary Room Nights with Four Seasons
- Laundry/Dry Cleaning Provided for Work Attire
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