Collections Officer
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Key skills for this role
About the Role
The role involves collecting outstanding payments, maintaining customer relationships, and requires strong communication skills in Arabic and English.
Key Skills for This Role
Responsibilities
- Follow up with customers regarding overdue payments through calls, emails, and visits
- Monitor outstanding accounts and maintain accurate collection records
- Negotiate payment arrangements and settlement plans
- Conduct customer visits for collection and account follow up
- Prepare collection reports and update management regularly
- Coordinate with Finance Department regarding customer balances
- Investigate and resolve payment discrepancies
- Ensure compliance with company policies and collection procedures
- Escalate unresolved cases to management when necessary
Requirements
- Experience in collections or accounts receivable
- Strong negotiation and communication skills
- Ability to maintain accurate records and prepare reports
- Knowledge of collection procedures and compliance
Full Job Posting
Job Summary
- We are looking for a motivated and results oriented Collection Officer to join our team in Qatar. The successful candidate will be responsible for collecting outstanding payments, maintaining customer relationships, and ensuring timely recovery of receivables.
Key Responsibilities
- Follow up with customers regarding overdue payments through calls, emails, and visits.
- Monitor outstanding accounts and maintain accurate collection records.
- Negotiate payment arrangements and settlement plans.
- Conduct customer visits for collection and account follow up.
- Prepare collection reports and update management regularly.
- Coordinate with the Finance Department regarding customer balances.
- Investigate and resolve payment discrepancies.
- Ensure compliance with company policies and collection procedures.
- Escalate unresolved cases to management when necessary.
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