Collection Officer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
ASSA ABLOY Group in Dubai seeks a Collection Officer to manage debt recovery, negotiate payment plans, and reconcile customer accounts. The role involves coordinating with site teams, processing payment applications, and meeting collection targets.
Key Skills for This Role
Responsibilities
- Regularly and persistently chase debtors by telephone, email, and letter
- Ensure customers pay on time and negotiate re payment plans
- Coordinate with the site team for required documents MIR / WIR for payment application
- Communicate outstanding debts with customers and internal teams
- Identify incorrect invoices early, understand reasons, record, track, and recommend fixes
- Reconcile customer accounts
- Contribute to daily, weekly and month end collection reporting & account reconciliations
- Oversee the collection of customer accounts ensuring customer satisfaction
- Process and generate reminder letters, monthly statements and obtain periodical balance confirmations
- Work to strict monthly and annual collections targets
- Ensure credit and collection policies and procedures followed
- Work closely with Accounts Receivable to ensure timely and accurate recording and allocation of cash receipts
Requirements
- 5 10 years of experience in equivalent industries and Middle East region
- Excellent communication skills, fluency in English is a must, Arabic admirable
- Attention to detail
- Data entry skills
- Strong negotiation skills
- Excellent knowledge of MS Office platform, Excel proficiency and Analysis skills preferred
- Knowledge of MS DX Navision
- Hands on attitude
- Ability to work in multi cultural environments with high diversity
Full Job Posting
Key Accountabilities
- Regularly and persistently chasing debtors by telephone, email, and letter.
- Ensure customers pay on time and negotiate re payment plans.
- Coordinate with the site team for and seeking all required documents MIR / WIR for the payment application. In addition, ensure timely submission of payment applications and receipt of payment certificates.
- Communicate outstanding debts in an efficient manner with customers as well as the rest of the business including accounts and sales teams respectively.
- Identify incorrect invoices early, understand reasons, record, track, and recommend fixes.
- Reconcile customer accounts.
- Contribute to daily, weekly and month end collection reporting & account reconciliations.
- Oversee the collection of customer accounts ensuring customer satisfaction.
- Processing and generating reminder letters, monthly statements and obtain periodical balance confirmations.
- Working to strict monthly and annual collections targets.
- Ensure credit and collection policies and procedures followed.
- Work closely with Accounts Receivable to ensure timely and accurate recording and allocation of cash receipts.
Qualifications, Experience, & Skills
- Excellent communication skills, fluency in English is a must, Arabic admirable
- Attention to detail
- Data entry
- 5 10 years’ experience in equivalent industries and Middle East region
- Strong market understanding
- Strong negotiation skills
- Excellent knowledge of MS Office platform, Excel proficiency and Analysis skills preferred
- Knowledge of MS DX Navision
- Hands on attitude
- Ability to work in multi cultural environments with high diversity
About ASSA ABLOY Group
- Global leader in access solutions with nearly 63,000 colleagues in over 70 countries.
- We help billions of people experience a more open world.
- We value results – not titles, or backgrounds.
- We empower our people to build their career around their aspirations and our ambitions.
- We have diverse, inclusive teams and value different perspectives and experiences.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ASSA ABLOY Group
Credit Controller cum Accountant
Dubai, UAE
ASSA ABLOY Group seeks a Credit Controller cum Accountant to manage credit control and accounting functions. Responsibilities include evaluating creditworthiness, following up on overdue invoices, booking supplier invoic
Credit Controller cum Accountant
Dubai, UAE
ASSA ABLOY Group seeks a Credit Controller cum Accountant in Dubai to manage credit control and accounting functions. The role requires evaluating creditworthiness, following up on overdue invoices, booking supplier invo
Specification Writer
Dubai, UAE
ASSA ABLOY Group seeks a Specification Writer in Dubai to prepare door hardware specifications and schedules, assist architects with BIM (Revit) content, and provide technical support. Requires a Bachelor's degree in Arc
Specification Writer
Dubai, UAE
ASSA ABLOY Group is seeking a Specification Writer to prepare door hardware specifications, assist architects with BIM (Revit) drawings, and provide technical support. The role requires a Bachelor's degree in Architectur
Business Analyst
Mississauga, CAN
ASSA ABLOY Group seeks a Business Analyst to lead backlog refinement sessions, translate business needs into user stories, and collaborate with cross-functional teams. Requires 3+ years of BA experience in software devel
Manager - Solutions, Products, Integration & Business Support - IMEAT
Dubai, UAE
Job Description Manager – Solutions, Products, Integration & Business Support (IMEAT) Location: Dubai, UAE Reporting to: Vice President (IMEAT) Purpose of the Role The role is responsible for leading the development, del
Manager - Solutions, Products, Integration & Business Support - IMEAT
Dubai, UAE
Job Description Manager – Solutions, Products, Integration & Business Support (IMEAT) Location: Dubai, UAE Reporting to: Vice President (IMEAT) Purpose of the Role The role is responsible for leading the development, del
Grinder
Dubai, UAE
Key Responsibilities Operate manual grinding machines safely and efficiently Grind and finish metal parts to required dimensions and quality Read and interpret technical drawings or specifications Inspect finished pa
Credit Controller cum Accountant
Dubai, UAE
Credit Controller cum Accountant
Dubai, UAE
Specification Writer
Dubai, UAE
Specification Writer
Dubai, UAE
Business Analyst
Mississauga, CAN
Manager - Solutions, Products, Integration & Business Support - IMEAT
Dubai, UAE
Manager - Solutions, Products, Integration & Business Support - IMEAT
Dubai, UAE
Grinder
Dubai, UAE