Cluster Director of Sales
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Key skills for this role
About the Role
Radisson Hotel Group seeks an energetic, results-driven Cluster Director of Sales to lead commercial strategy for a portfolio of Dubai city hotels and a resort in Ras Al Khaimah. The role drives revenue growth, business expansion, and cultural transformation, requiring extensive hospitality sales leadership experience.
Key Skills for This Role
Responsibilities
- Lead strategic commercial efforts to drive revenue, focusing on maximizing occupancy and rates across leisure, corporate, and MICE segments
- Develop and implement sales strategies to achieve revenue targets, drive business growth, and maximize profitability
- Ensure smooth running of the sales department, delivering proactive sales initiatives and maximizing total revenue
- Work proactively to maximize guest satisfaction and comfort, responding to enquiries and problem resolution
- Develop and implement strategies for key sales metrics, reports, and tracking tools
- Maintain effective communication with hotel sales teams, management, and General Managers; build strong relationships with stakeholders
Requirements
- Extensive experience in hotel and hospitality sales leadership
- Proven track record in developing and executing comprehensive sales strategies
- Strong commercial acumen and strategic thinking
- Ability to build high performing sales teams and long term client relationships
Full Job Posting
Overview
- We are seeking an energetic, results driven Cluster Director of Sales to lead the commercial strategy for a portfolio comprising three Dubai city hotels and one resort in Ras Al Khaimah.
- This strategic leadership role is responsible for driving revenue growth, business expansion and the cultural transformation required to support the portfolio's ambitious objectives.
- The successful candidate will possess extensive experience in hotel and hospitality sales leadership and a proven track record in developing and executing comprehensive sales strategies.
Job Description
- Leads the strategic commercial efforts to drive revenue, focusing on maximizing occupancy and rates across leisure, corporate, and MICE to all cluster properties.
- Develops and implement sales strategies to achieve revenue targets, drive business growth, and maximize profitability. Creates and executes effective sales plans, including pricing strategies, promotional campaigns, and market analysis.
- Ensures the smooth running of the sales department, where all aspects of the hotel’s proactive sales initiatives are delivered and total revenue maximised, ensuring both property and company standards are attained and adhered to.
- Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
- Develops and implements strategies where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives and targets.
- Maintains an effective business communication level with all Hotels sales team, management and General/Hotel Managers; builds and maintains strong working relationships with all key stakeholders and partners.
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