Cluster Director of Revenue

Company Description

Job Description

• The Cluster Director of Revenue is responsible for leading the revenue strategy for multiple hotels based in Dubai.
• This role oversees all revenue-generating functions—including pricing, forecasting, distribution, market analysis, and demand optimization—to maximize total revenue and profitability across both properties.
• The ideal candidate is a strategic thinker with deep analytical expertise, strong commercial acumen, and proven success in luxury or upscale hospitality markets.
• Develop and implement revenue strategies that optimize RevPAR, GOPPAR, and total hotel revenue across both properties.
• Create accurate short-term and long-term forecasts for rooms, F&B, and ancillary revenue streams.
• Conduct weekly and monthly performance reviews, adjusting strategies in response to market conditions.
• Lead revenue meetings with property leadership, presenting insights and actionable recommendations.
• Monitor local, regional, and global market trends, including competitor pricing, demand shifts, and travel patterns.
• Conduct segmentation and channel mix analysis to evaluate revenue opportunities.
• Identify emerging demand periods, group displacement impacts, and business opportunities.
• Develop dynamic pricing strategies to maximize occupancy, ADR, and total yield.
• Ensure optimal inventory management across all distribution channels (direct, OTA, GDS, corporate, wholesale).
• Oversee rate loading, parity, and system accuracy across both properties.
• Evaluate and approve group and corporate rate proposals, RFPs, and long-stay opportunities.
• Maintain optimal visibility, competitiveness, and positioning across all online and offline channels.
• Collaborate with digital marketing and e-commerce teams to enhance conversion, website performance, and digital demand generation.
• Monitor OTA performance, commission costs, and distribution efficiency.
• Lead, mentor, and develop the cluster revenue team, ensuring high performance and productivity.
• Work closely with Sales, Marketing, Reservations, and Operations to drive alignment with the overall commercial strategy.
• Provide training and tools to ensure cross-departmental understanding of revenue management principles.
• Oversee property RMS, PMS, CRS, channel manager, and related revenue systems.
• Ensure data accuracy and integrity across all systems.
• Produce weekly, monthly, and ad-hoc reports to support executive decision-making.

Qualifications

• Bachelor’s degree in hospitality, Business, Finance, or related field; Master’s degree preferred.
• Minimum 3-5 years revenue management experience in upscale or luxury hotels; cluster or multi-property experience required.
• Strong command of RMS, PMS, CRS, channel management systems; expertise with STR, Rate360, and BI tools.
• Excellent analytical, numerical, and commercial decision-making skills.
• Strong communication, leadership, and stakeholder-management abilities.
• Knowledge of the Dubai hospitality market and GCC travel dynamics is highly preferred.